Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: winski2
Verified Purchase:Yes
My Keurig was a gift from my father in law and i was descaling it and it all of a sudden didn't turn back on. I called Keurig and we tried several different trouble shooting things and it still wouldn't turn back on and the replaced with no questions asked. I would highly recommend this company and products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mark the Shark
Verified Purchase:Yes
We had our Keurig for about 6 months. After de-scaling, it quit completely so I called customer service. Without any crazy questions or requests for tons of information, the customer service rep apologized for any inconvenience the breakdown might have caused and immediately offered to send a brand-new replacement. It arrived in about a week at my front door!! Fantastic!! Thanks again for making this so easy for me!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MRV1
Verified Purchase:Yes
I felt heard about my Keurig problem and my technician was helpful in solving my problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Dont buy if looking for a coffee maker that lasts
on March 22, 2022
Posted by: ed1960
Love everything about this coffee maker except it stops working. Keurig is great and they are now sending me my third brewer as the first two failed and just stopped powering up. Cant say I would purchase another if and when this one fails. I usually dont give reviews but felt compelled to share my experience since it has been repeated over and over and not just a fluke.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 25, 2022
That doesn't sound right. We suggest that you please call Consumer Care at 866-901-2739 for assistance. Thank you.
Written by a customer while visiting keurig.com
Posted by: MJSL
Verified Purchase:Yes
I purchased this Keurig last year in March so it was out of warranty. Keurig customer service decided to replace it free of charge. We love our Keurig and wake every morning eager for our coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Armando
Verified Purchase:Yes
I bought this model because of the Brew
ID and multi stream features. Now I can customized every cup if need to.
ID and multi stream features. Now I can customized every cup if need to.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim79
Verified Purchase:Yes
We got our Keurig a couple weeks ago and we love it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: njdj
Verified Purchase:Yes
It seems that every year I need to get a replacement because something breaks. I take care of the machine, I clean the machine.
It does make great cups of coffee and tea.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com