Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: JingleBelle
Verified Purchase:Yes
A K-Supreme-Plus purchased in November failed after descaling in March and could not be re-set. That shouldn’t happen, but Keurig sent a replacement right away under warranty, arriving in 4 days. It should be redesigned with an accessible re-set button, but we are happy with the replacement and hope this one doesn’t fail.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shell59
Verified Purchase:Yes
Love this coffe maker. Love the option for stronger and hotter cup of coffee. The 4 oz option is great. If you like coffee ..... this is the one tonget
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 8, 2022
Thank you for your review. We are so happy to hear that you would recommend the K-Supreme Plus Coffee Maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: VickiF
Verified Purchase:Yes
This was a painless as could be with very quick turnaround. I provided the necessary info and my claim was process. I received my replacement in less than a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Freeter
Verified Purchase:Yes
We purchased this 3 months ago. Stopped working and Keurig Replaced it with proof of purchase with a brand new brewer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This is a wonderful, streamlined coffee maker. I like that it has three favorite settings on the top. You set the brewer to your personal strength setting as well as heat. Put your pod in. Hit your number and start. It has iced coffee feature as well. The only drawback is there is no designated hot water button. It is very quiet and holds a lot of water without taking so much space!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 7, 2022
We are so happy to hear you are enjoying all the features available on your K-Supreme Plus Coffee Maker. Thank you for your wonderful review!
Written by a customer while visiting keurig.com
Posted by: Cekim
Verified Purchase:Yes
My coffee maker lost all power and function. I called in and got immediate trouble shooting support but didn't fix the problem. After supplying the necessary information they sent me a replacement u it quickly
Very satisfied with their service
Very satisfied with their service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JBan
Verified Purchase:Yes
Have had for a while. Sent a replacement since other was having slight issues. Warranty was a breeze. New machine works great. Customer Service was great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
WILL NOT WORK
on March 31, 2022
Posted by: FOSTERK
We received the warranty replacement in Dec2021. The customer service and response time were incredible. It is only 3 months since the replacement and the machine is down again. It will not turn on. We love the machine, but we are a small office and it is not overused. Maybe 4-5 times a day if that. I have a basic Keurig at home and have had it for years without any issue. I am really surprised with this higher-end model that we continue to have problems.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com