Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: SBnet
Verified Purchase:Yes
I called on a Saturday to report an issue with my Keurig single serve. After determining the machine was malfunctioning, it took less than four days to replace my K Supreme Plus with a new one. Great employees and great company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bob289
Verified Purchase:Yes
It rare to find a company that back their products like Keurig does. I bought my maker six to nine months ago, and failed to register it. Two weeks ago it failed on a Wednesday. Thursday morning I emailed then called th Keuriq help line as directed by the email reply. By that Saturday I had a new maker. I consider this Outstanding customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anybody 45
Verified Purchase:Yes
Quick and easy - great coffee maker to wake up to.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rayray0406
Verified Purchase:Yes
I absolutely love my Keurig coffee maker! I use it daily before going to work every morning! I also gave my cousin my older machine which he uses every day. Keep up the fantastic work in making such a great machine!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 4 th Coffee maker
Verified Purchase:Yes
This is our 4th one the one you just replaced was only 4 months old
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed
on April 3, 2022
Posted by: Caryp55
This is our third keurig and have loved their machines. Really unsure how to rate, we’ve had this model for a year, style, features and almost everything else I’d give it 5 stars, but what matters most is making coffee and since the beginning it basically quits making cups after 5-6 cups, then the next day we’re good again, it’s like it gets overheated and will only give you 3-4 ounces at a time and for this I give it 0 stars.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your K-Supreme Plus coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Knight 11
Verified Purchase:Yes
this is a replacement for a defective unit. I realize that it's not only the best... it is the BEST !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: mk62
Verified Purchase:Yes
When a replacement was needed, the representative with whom I spoke on the phone was understand and efficient. The replacement arrived in good order and swiftly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com