Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Very Unreliable
on April 5, 2022
Posted by: JRB912
I am waiting for my 3rd replacement unit. They just loose power and will not turn on. Happened to my son's unit to. I am lucky to get 6 months out of a unit. Very disappointing. Makes great coffee, just wish it were reliable
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 13, 2022
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Coffedrinker
Verified Purchase:Yes
This seems to splash when making coffee all over.
Doesn’t make coffee hot enough
Doesn’t make coffee hot enough
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Cscott
Verified Purchase:Yes
Love the sleek design and the water reserve. So easy to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sylake
Verified Purchase:Yes
I like my K Supreme coffee maker. I like that you can select temperature a d strength. I just hope this one lasts. Have already had it replaced twice. Keurig has great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shelleyeve
Verified Purchase:Yes
Excellent , we give these as gifts, we have a couple in our home. Just once have we had a problem. Last month our latest purchase (Sept. 2021) stopped working. We got in touch wi customer service OUTSTANDING and were sent a new Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bigswa
Verified Purchase:Yes
My second warranty replacement. Very easy and quick. New brewer in 3 days. Not sure why the units failed early but they stand behind their products
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: lesliealys
Verified Purchase:Yes
I bought the K-Supreme Plus Single Serve Coffee Maker for my daughter. She has a lovely apartment and uses her new K-Supreme to make her Swiss Miss K-cup hot cocoa every day. And she has many flavored K-cups for her company when entertaining. She loves how easy it is to operate with the customizable settings, and her hot cocoa is always hot and delicious.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 8, 2022
We're glad to hear the gift was a success! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Gomez3
Verified Purchase:Yes
I purchased a coffee maker less then a year ago I unplugged it for 2 month while we were doing a home remodel when I plugged it back in it would not work at all I called customer service and they were amazing they replaced my machine made it super easy im very pleased keurig has a customer for life
I would recommend this to a friend!
Written by a customer while visiting keurig.com