The Keurig KSP is a great machine when it works. This machine has died 2 times now. No power no coffee :@. We are on our 3rd in the last year... I hope this one lasts. It seems like a known problem with this brewer.
Keurig customer service has taken care of everything at no cost and shipped them out super fast but I think if this 3rd one dies I want a different brewer. It seems like either you get a great one or a defective one.
This is my 3rd K-Supreme Plus Single Serve in less than A year. I originally purchased in Sept 2020 and the heating element went out in January 2021. Was sent a replacement under warranty and the same thing happened again in September 2021. I can only hope that this one will last. It is very inconvenient to have your brewer stop working when you want a hot cup of coffee! Seems to me that Keurig would fix the problem.
Customer service was great in sending me a replacement each time. I rate them A+.