Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
Great service for keurig k supreme coffee maker
on April 8, 2022
Posted by: Mcss
Verified Purchase:Yes
I received keurig as a gift and it stopped working. I called the service and warranty depts and they were very helpful in resolving my problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TheDomesticusfamily
Verified Purchase:Yes
We got this coffee maker, about a week ago, it makes a noise, the last coffee make, that broke, did not make.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: All done
Verified Purchase:Yes
I have used Keurig coffee makers for 15 years and have liked them all .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
descaling function failed , coffee maker replaced
on April 8, 2022
Posted by: hot joe
Verified Purchase:Yes
If you call them make sure you have the serial number handy. Even if you registered the device, they ask for the number. Person was very nice, replacement was pretty fast.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JER4IU
Verified Purchase:Yes
We actually did NOT purchase a new machine. The one we had for 3.5 months quit working. We called and had a VERY difficult time getting anyone to really understand and help. Through pur diligence we finally got to someone to assist. We got a replacement last week so now all is well. But ypu customer service needa help. I have suggestions but Im sure you dont want them
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Dot7
Verified Purchase:Yes
Received as a gift. When we tried to descale it,it would not work. Because it was under warranty we just recently received a new one
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Customer1949
Verified Purchase:Yes
We bought the original unit in October, so in March it was time for the first descaling. I followed directions but machine light didn't indicate that descaling was completed. The digital mechanism was fried and the unit never turned on again. Keurig Customer Service was great and sent me a new unit. Hopefully I can descale successfully in future.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: medilg
Verified Purchase:Yes
The only thing I do not like is using the single serve k-cup holder. My wife like her own grind of coffee and I like to use the k-cup. When changing from one to the other it is frustrating trying to put the cup holder into the proper slots.
I would recommend this to a friend!
Written by a customer while visiting keurig.com