Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2 out of 5
2
good unit.
on October 11, 2021
Posted by: fast eddy
Verified Purchase:Yes
i have had my unit replaced five times this year. allways the same issue. the power switch does not work. one ok , things happen , but five times in 8 months i think there mustbe a design problem.. just my thoughts.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
I like this!
on October 11, 2021
Posted by: MoomMu
Verified Purchase:Yes
I'm using this everyday.
So many coffee I can choose.
And mostly grate service from CS team
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love my Keurig Supreme
on October 11, 2021
Posted by: Evalina
Verified Purchase:Yes
The ability to use multiple brands of pods in this maker is why I purchased this product. So glad I did. I highly recommend this Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Love all the options
on October 11, 2021
Posted by: Bill30
Verified Purchase:Yes
Makes a great single cup fast!!!
Love the ease of having a fresh cup quickly ….everytime
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent Customer Service!
on October 12, 2021
Posted by: Emor
Verified Purchase:Yes
Our experience with the replacement of our defective unit was very smooth and professional! Customer service was great and warranty was honored.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig made replacement easy!
on October 12, 2021
Posted by: Robinski
Verified Purchase:Yes
I’ve been buying Keurig coffee makers for years, and my last one was the K-SupremePlus single coffee maker. It was Coffee bliss until it told me to “descale” coffee maker, but when I bought the Keurig descale solution - the machine just died! I immediately called Feurig and they walked me through my warranty, which was still good for a replacement. All I had to do is send them photo of dead Keurig and photo of bottom of machine showing S/N number! Within a month, Keurig replace my Keurig with same model, free of charge - so easy! The only thing they didn’t replace was bottle of deScale solution that I bought from Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
KEURIG HAS THE #1 CUSTOMER SERVICE!!
on October 13, 2021
Posted by: DawnIeEB
Verified Purchase:Yes
We bought our Keurig over a year ago. We descale on the regular because we know how important it is to get the most out of your Keurig. during a typical descale process the Keurig shut off. Before it did so it got really hot and we couldn’t get it to turn back on. We called Keurig and they did some trouble shooting with us but nothing. Despite the fact that our 1 year warranty had expired 5 days prior, Keurig sent us a brand new machine as a replacement. We didn’t have to send the old one back, we didn’t have to do anything. 10 days later we had a brand new working Keurig. VERY HAPPY !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Happy to have my coffee again!
on October 13, 2021
Posted by: Swhite1118
Verified Purchase:Yes
I love my Keurig coffee pot and have been so thankful and impressed with the Keurig company for their willingness to replace my brewer after a lightning storm zapped ours that wasn't even a year old. Now I'm back to drinking my morning coffee. Thank you Keurig for standing behind your products and for good customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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