Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: TITIANMAN
Verified Purchase:Yes
Great looking and Very easy to use.I need one for work now.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
LOVE
on April 12, 2022
Posted by: Needing caffeine
...until it dies!
Which happened not once but twice. Lasts about 12 months and gone! Ironically happens shortly after descaling. Luckily the first time was under warranty. This model is very undependable! I am looking for something else.
Which happened not once but twice. Lasts about 12 months and gone! Ironically happens shortly after descaling. Luckily the first time was under warranty. This model is very undependable! I am looking for something else.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 15, 2022
This is not the experience we would like you to have with your coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Posted by: Sueloves coffee
Verified Purchase:Yes
This was a replacement for the same model. We love the coffeemaker and have been Keurig delivery customers for years!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Best unit
Verified Purchase:Yes
I really appreciate the quick response and the unit works amazing. Thank you!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Olo55
Verified Purchase:Yes
No hassle with warranty. I received a replacement within 3 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: HankD
Verified Purchase:Yes
The new Keurig Coffeemaker is now our favorite! We created a coffee station for it, and everything is just the way we want it! This company has the best customer service of any we have ever experienced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
OH my God!!! I called on Friday told u my problem,
on April 11, 2022
Posted by: bst ever
Verified Purchase:Yes
You sent me a new unit, buy the following Tuesday.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Baps
Verified Purchase:Yes
After three months, the advise: Descale your pot lit up. So I followed the directions and apparently it was too much for the overload reset in the maker. I called and almost effortlessly Keurig shipped me a new one. Recommend that they advise that when descaling you only do 1/2 of the water container at a time, not to overheat the unit. One negative, if you only want hot water, good luck as we always get some coffee grounds in a cup of hot water. Other than that, great product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com