Replaced my K Supreme Plus under warranty and the new one does a better job making coffee, but the closure handle sometimes does not activate the “on” feature. I then need to raise and lower the handle until the lights activate. QC or design robustness does not appear to be part of this models strength
This replacement has been flawless so far. The one tha broke was noisy and splattered the water before it just didn't turn on. This one is totally different. From the first cup to now, I have not had any problem. I hope it continues.
My Keurig stopped working and I contacted customer service and within two weeks I received a brand new one. They were super nice and super fast and now I have delicious coffee again.