Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Dead After 4 Months!
on April 13, 2022
Posted by: Bobby C IL
Had a Cuisinart K-cup for over 10 years. Still worked great, but I felt that it was time for an upgrade. Heard about poor Keurig quality/reliability, but took the plunge as I liked the style of the Supreme Plus. I should have stuck with Cuisinart…my Keurig is dead after 4 months. Won’t turn on. Granted they’re sending me a replacement as it’s under warranty, but how long will the new one last? Extremely disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 18, 2022
Thanks for giving us a chance to turn your experience around, Bobby. We're confident that you'll love your replacement brewer but if you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Jimmyp
Verified Purchase:Yes
Machine was replace extremely fast and works great
Written by a customer while visiting keurig.com
Posted by: Ang589
Verified Purchase:Yes
I am so happy I upgraded my keurig!!! The features and options are awesome.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Judy50
Verified Purchase:Yes
We just love our Keurig! The things I love about it versus my drip coffee maker are that it is so much easier to get a cup first thing in the morning or anytime. There is no mess by carafes that spill or messy coffee grinds. We would also have a hard time judging how much to make, so we often wasted coffee and it would get bitter sitting on the warmer. With my Keurig there is no mess, waste or bitter coffee.plus when we did have an issue we found their Customer Service to be great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ed P
Verified Purchase:Yes
I purchased my coffee maker last year and it stopped working within 6 weeks of the warranty expiration. I contacted Keurig and they sent a replacement for free. It arrived in 2 days. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kathy70
Verified Purchase:Yes
Received replacement k-supreme plus from warranty. I have had the add water light come on once when water was full. Shut off and tried again and it worked. The first maker kept shutting off and/or add water light was on. I sure hope this does better!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Dtromo
Verified Purchase:Yes
I had a problem with my coffee maker and customer service help me right away they sent a new one out right away. I will always buy from them.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shilof
Verified Purchase:Yes
I love my Keurig K Supreme Plus. The descaler light came on each time I started it. I called the service department and they sent me a new one without any hassles.
I would recommend this to a friend!
Written by a customer while visiting keurig.com