Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Thankful individual
Verified Purchase:Yes
I purchased a K-Supreme Plus which sopped powering on, I contacted the company and they sent a replacement....what a way to stand by your product. The rep. that assisted me was rude though
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Beautiful yet stronger than Elite.
on September 7, 2021
Posted by: disappointed me
I bought this K Supreme Plus brewer a week ago. It is absolutely sleek and beautiful. I bought it because I thought I would get hotter coffee. I didn't realize that even the lowest strength would be too strong for me. I am so disappointed. If you like Starbucks this is probably perfect for you as it has 3 strength settings and they are all full bodied.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , September 8, 2021
Hello and thank you for your review. We're sorry to hear you're disappointed with your K-Supreme Plus coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Katy6491
Verified Purchase:Yes
We just love this coffee maker. I love the many features, such as being able to select how hot the coffee will be and the fact that my husband and I have our own individual settings. The coffee is excellent and the brew time is brief.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Omiwan
Verified Purchase:Yes
Happy to have the replacement. Loved this machine. Missed it for the duration of the wait.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: John50
Verified Purchase:Yes
This machine was a free warranty replacement of my old machine and it works great. I am most impressed by Keurig's Customer Service that quickly took care of me. Great company whose employees stand behind their reputation for excellent customer support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Warranty replacement - slow, arduous process
on September 8, 2021
Posted by: dmoosh
Verified Purchase:Yes
Brewer only lasted 3 months. Warranty process seemed designed to not support the product or customer. Finally, after navigating the process a replacement arrived almost 3 weeks later - after two more emails and 2 more phone calls.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: harrys dad
Verified Purchase:Yes
Love the coffee that the K-supreme makes. New design make it so much easier to fill the reservoir, and the new pod holder makes for stronger brews. Buy this new coffee maker and you will not be sorry. Cleaver design is an improvement over the older machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jman
Verified Purchase:Yes
Great machine. So many easy to use functions and great large water tank which is super easy to fill. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting keurig.com