Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Norma9
Verified Purchase:Yes
I but a K-Supreme plus in December stop working on March but the warranty is EXCELLENT and really quick!! Now my replacement is working great
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sunsetz
Verified Purchase:Yes
The ability to select water temp and coffee strength allows you to make great tasting coffee! Definitely recommend this model.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not dependable
on April 21, 2022
Posted by: NJNJ
I bought this brewer 1 month ago and already had to descale it. Now the descale message came back on after a few days. Customer Service tells me to run a clear cup every morning. Not sure why?
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 27, 2022
We're sorry to hear you are experiencing an issue with your K-Supreme Plus coffee maker. Depending on the mineral content of your water, calcium deposits or scale may build up faster in your brewer and require more frequent descaling. For best results we recommend using bottled spring, filtered, or tap water.
If you have followed the descale instructions as provided in your Use and Care Guide for your K-Supreme Plus and this issue is occurring with a variety of water sources, please reach out to our Consumer Care team at 866-901-2739. We would be more than happy to assist!
If you have followed the descale instructions as provided in your Use and Care Guide for your K-Supreme Plus and this issue is occurring with a variety of water sources, please reach out to our Consumer Care team at 866-901-2739. We would be more than happy to assist!
Written by a customer while visiting keurig.com
Posted by: Lee25
Verified Purchase:Yes
Got this as a gift for birthday and Mother’s Day gift. Really like the looks and the good cup of coffee it provides.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: newtons
Verified Purchase:Yes
Previous unit FAILED after cleaning. Recommend to all, DO NOT do the standard cleaning, but just run thru with cleaning solution or vinegar. NO PROBLEM!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jake529
Verified Purchase:Yes
I am truly amazed at the customer service response from Keurig. Spoke to a representative, followed their instructions and received a new replacement unit VERY quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Fredz257
Verified Purchase:Yes
This is a warranty replacement!!! It works better than the new one I bought ! I hate doing reviews
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Barrie
Verified Purchase:Yes
Their customer support was excellent when we had a problem
I would recommend this to a friend!
Written by a customer while visiting keurig.com