Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Wdav
Verified Purchase:Yes
Our first Keurig k-cup machine recently stopped working. I called customer service to report the issue. They were professional and friendly and in a few steps i had a new machine on its way covered by their product warranty. They were awesome!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Faulty Design- Breaks During Descaling
on April 23, 2022
Posted by: Jhill
This makes a good cup of coffee and I love the features. However, I have gone through two in two years because it breaks during the descaling process. I suspect that the electronic panel is too close to the heat and overheats when descaling. And when it is time to descale, the display is obnoxious until you complete the descaling process. Sadly, I am saying goodbye to Keurig and moving on to another brand of coffee maker.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: ibgoin
Verified Purchase:Yes
Not sure how to rate this, it is only a few weeks old. The original coffee maker did not last 7 months, so I will hold off rating this replacement. I am hoping to have better results, but only time will tell. Ask me again in a year.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Poor Quality
on April 23, 2022
Posted by: Kealani
Poorly made and unreliable. I have purchased 5 of these over the past 2 years and only one still works. Gets stuck in Descale cycle and blows the thermostat.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: ameg22
Verified Purchase:Yes
My Keurig stopped working, just wouldn't power on. This item was a gift and it was less than 3 months old. I called Customer Service. The rep went through a few short troubleshooting steps and immediately started the process for a replacement. The process was quick and painless. I was prepared for the worst but was pleasantly surprised.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Miss perfection
Verified Purchase:Yes
I love this style and convenience! Everyone gets their choice of flavors!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: floridausafan
Verified Purchase:Yes
We love our new K-Supreme Plus. It has every modern feature one could ask for. The water pitcher is so functional and so much easier to use than prior models. We can select size, different temps, and the coffee tastes fantastic. Will definitely buy again.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AK121
Verified Purchase:Yes
Big improvement over earlier models. Heats faster and hotter, easier to adjust strength and amount. Also much sleeker looking overall.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care , April 25, 2022
We are so glad to hear you are enjoying the enhanced features of your K-Supreme Plus coffee maker. Thank you so much for this fantastic review!
Written by a customer while visiting keurig.com