Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Speedm
Verified Purchase:Yes
We loved our Keurig maker. After rescaling, it would not come back on. Customer service sent a replacement after saying records showed it was still under coverage. A new Keurig arrived. UPS said to put the old one on the porch for pick up on that box.So easy. I used our old carafe coffee maker in the mean time, but my husband complained it didn’t taste as good as our Keurig.
We love ordering our coffee shipments to select our favorite flavors. The convenience of single serve cups is so convenient.
We love ordering our coffee shipments to select our favorite flavors. The convenience of single serve cups is so convenient.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jimmy Christmas
Verified Purchase:Yes
We bought this after our older Keurig developed problems. For the first time my wife is now using the Keurig every day. The K Supreme Plus seems much easier to use and offers more cup sizes than our original. Also takes up far less space on the counter. We probably make as many cups of hot water as coffee so the additional cup sizes are great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Thankful individual
Verified Purchase:Yes
I purchased a K-Supreme Plus which sopped powering on, I contacted the company and they sent a replacement....what a way to stand by your product. The rep. that assisted me was rude though
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
Beautiful yet stronger than Elite.
on September 7, 2021
Posted by: disappointed me
I bought this K Supreme Plus brewer a week ago. It is absolutely sleek and beautiful. I bought it because I thought I would get hotter coffee. I didn't realize that even the lowest strength would be too strong for me. I am so disappointed. If you like Starbucks this is probably perfect for you as it has 3 strength settings and they are all full bodied.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , September 8, 2021
Hello and thank you for your review. We're sorry to hear you're disappointed with your K-Supreme Plus coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Katy6491
Verified Purchase:Yes
We just love this coffee maker. I love the many features, such as being able to select how hot the coffee will be and the fact that my husband and I have our own individual settings. The coffee is excellent and the brew time is brief.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Omiwan
Verified Purchase:Yes
Happy to have the replacement. Loved this machine. Missed it for the duration of the wait.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: John50
Verified Purchase:Yes
This machine was a free warranty replacement of my old machine and it works great. I am most impressed by Keurig's Customer Service that quickly took care of me. Great company whose employees stand behind their reputation for excellent customer support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Warranty replacement - slow, arduous process
on September 8, 2021
Posted by: dmoosh
Verified Purchase:Yes
Brewer only lasted 3 months. Warranty process seemed designed to not support the product or customer. Finally, after navigating the process a replacement arrived almost 3 weeks later - after two more emails and 2 more phone calls.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com