Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Dan V
Verified Purchase:Yes
Works very well, as did the one it replaced. We are still wanting to know if the descale light will go off once the rescaling process is completed according to instructions. That is one of the reasons we had an issue with the first one we bought. Also, are we forced to use Keurig descaling product and not vinegar?
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Trish11
Verified Purchase:Yes
This was a replacement for a machine that quit working. They honored their warranty and replaced it quickly. From my first contact until receiving the new Keurig I was treated well by everyone involved.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Haber up on getting one had to go get another
on August 28, 2021
Posted by: Still upset
Verified Purchase:Yes
Didn't get a warranty replacement after a week of waiting I went out and got one on my own
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Robo Ricky
Verified Purchase:Yes
Team Keurig did an excellent job getting my replacement to me. Despite following all maintenance instruction the old unit stopped working. I contacted the Warranty Department and got my replacement in a timely manner. I appreciated their "no hassle" policy which resulted in a speedy replacement. Thanks Team Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MamaMarie
Verified Purchase:Yes
I am so pleased how compact this unit is and how powerful. Makes a great cup of coffee, so easy to clean up too.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bobbio
Verified Purchase:Yes
My first K-Supreme Plus got tired and quickly died. It was still under warranty and customer service was quick to send a replacement. I had one of the first Keurig Minis (backup) that still works so I never missed any coffee days WooHoo!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Stash
Verified Purchase:Yes
Had problems with a 6 month old unit, They sent me a new Keurig. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: E Mac
Verified Purchase:Yes
I received my Keurig as a gift, and from day one there were minor issues. At times not hot enough, and would never give the ounces picked. One day it just quit, I made one call to Keurig and explained my issues to a wonderful sales person. Within approximately five minutes she informed me that the unit would be replaced free of charge. I received my new unit and now I know just how good this coffee maker is. Piping hot coffee and it now fills my cup. This is my third Keurig and this one in my opinion is the best!! Thank you Keurig, you truly stand by your product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com