Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
Love this coffee maker
on April 28, 2022
Posted by: kimmieyummie
I absolutely love this coffee maker. It’s perfect for just you and your significant other or roommate. It doesn’t take up a lot of counter space like others do.
Written by a customer while visiting influenster.com
Posted by: Bosstime
Verified Purchase:Yes
I bought this unit about six months ago for some reason the motor stopped working. I got in touch with Craig via email and a phone conversation and they were nice enough to replace the unit. It was under warranty for a full year. I was very pleased. Not sure why the motor burned out but I’ve been using Keurig’s since they were on the market. And will continue to because they stand behind their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Single Serve Coffee Maker - Warranty Replacement
on April 27, 2022
Posted by: Herb46
Verified Purchase:Yes
Warranty replacement process was excellent. Our K-Supreme plus died after less than four months use. We are a couple in our seventies so machine did not get a heavy workout. We have had the replacement for about a week now and it is working super so far. We are impressed how well the replacement process went and the timeliness.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JL S
Verified Purchase:Yes
This is a warranty replacement and K has the best customer service and process. We love this K coffee maker in our house. Especially the strength and temp selections with feature to save per user. I also really like the almost instant ready to brew, no more waiting for things to warm up. And my wife likes that is is so much quieter than the older coffee makers. Thank you K for a great product and standing behind them!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Nice Look'n
on April 26, 2022
Posted by: Bill45
I bought this a few months ago. I was very excited to try the new features. One I did not expect was the "DESCALE" feature which shuts your coffee maker down until you run a lengthy (30 minute +) descale process. It takes longer to make coffee that my old Keurig also. It is nice look'n tho.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 9, 2022
We appreciate the feedback. We'll pass this on.
Written by a customer while visiting keurig.com
Customer Rating
2
Very disappointed
on April 26, 2022
Posted by: Kimosabe808
Just bought this machine after another kerig died on us after a few good years. This machine is very good looking but it ends there. Brew it on strong mode,4 oz and it tastes like water. Last kerig machine was the very good. Maybe kerig is focusing on making a pretty machine over a functioning one
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 9, 2022
Hello and thank you for your review. We're sorry to hear you're disappointed with your new coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
1
Obviously badly designed
on April 26, 2022
Posted by: AA3JW
Just ordered the third one of these under warranty. The first two worked great for about the first 6-8 months. Then it started making Little (2 or less cups each time) the quit making coffee completely. The last one worked great for 6 - months, then quit getting power completely. There is very obviously something wrong with this design. As long as they replace it under warranty I will keep having them send a new one to me.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Great features
on April 26, 2022
Posted by: Pam 01
I just bought this about a week ago. But. The coffee and mainly the tea has a funny plastic taste. Washed reservoir many times even used baking soda and can’t get rid of this. Coffee is better but tea is still bad.
I would recommend this to a friend!
Written by a customer while visiting keurig.com