I have it in my Airbnb and everyone loves it. When I had an issue with the unit the company stood behind their product and made it right. Very pleased with The product and the company.
Last year I splurged and upgraded to the K-Supreme. However, it stopped working after only 4 months. I called Keurig and was plesantly surprised to talk to a live person who took me through the trouble shooting process without sucess. She said we're sending you a new coffee maker and the shipping is free. That's what I call "standing behind" your product. Thank you Keurig!
The replacement for my K-Supreme Plus Single Serve Coffee Maker arrived. To our surprise the replacement did not heat our coffee any better than the first one. VERY Disappointed
This is probably my third Keurig machine. I love them and for the most part they last quite a long time. This machine is super easy to use and my coffee always taste great.
Written by a customer while visiting influenster.com
I enjoy my coffee maker very uuch and use it frequently. Mine broke and I called and was sent a replacement immediately - very impressed with the customer service !