Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Jd125632
Verified Purchase:Yes
We bought out Supreme Plus a few months ago. It worked great, then all of a sudden, it started giving us 2oz of coffee instead of the requested 12 oz. Cleaning and descaling didn’t make a difference Keurig replaced the unit and the new not started doing the exact same thing. Both units are back in their box.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
A that’s a NO
on May 2, 2022
Posted by: Flip57201
These don’t last for a year. The good news keurig replacement is available when registered and under year old. We are on 3rd brewer now. That is 2 replacements.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , May 17, 2022
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Eddie1109
Verified Purchase:Yes
This is a very good coffee machine, I love everything about it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PandJZ
Verified Purchase:Yes
The return process was very straightforward, and quick. Had a replacement within a few days!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SteveE
Verified Purchase:Yes
Fresh cup in les than a minute, k cup refill a bit hard to use
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cherrie P
Verified Purchase:Yes
I called customer service to ask for assistance on my keurig supreme after descaling as it was not turning on. Juan provided the best customer service walking me through the steps on how I can obtain the warranty replacement since I bought my coffee machine seven months ago. He made the whole process easy and very convenient. Very satisfied customer here! Thank you, Juan!
Written by a customer while visiting keurig.com
Posted by: Harold43
Verified Purchase:Yes
Original failed after six months. After a brief phone conversation to verify the failure, I was sent replacement instructions. The new coffee maker arrived within a week. Thank you Keurig for standing behind your products. BTW: always register your products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee drink
Verified Purchase:Yes
Replacement took over 5 weeks, fortunately we had an old machine to use while waiting for the replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com