I purchased my Keurig in August 2021 and it stopped working in April, 2022. I could not be more pleased with the ease of the process of getting it replaced. Customer service was outstanding.
I've tried many different Keurig's over the years and this one is THE best do far. I've also tried different brands from cheap to not so cheap. This K Cup Supreme Plus makes the coffee the richest.
We love our Keurig. The coffee has a great taste, and I love the iced tea/coffee feature. After 10 months, it stopped making 12 ounce size so I called customer service for suggestions. The person I talked to listened and asked questions and told me I will get a replacement. Within a week, I got a new machine and it works perfectly. Thank you Keurig!
I love my Keurig machine my last one lasted 11 yrs
on May 6, 2022
Posted by: Mare67
Verified Purchase:Yes
I bought a upgrade in December and 3 months later had a problem. I called Keurig they had a new one sent to me the next day. I call that a fast replacement, you can't get any better than that.
I love having my coffee the perfect temperature and strength. I was upset when my original purchase suddenly failed to work after just two weeks. Keurig rapidly replaced my coffee maker and my morning was once again perfect. I also love the new sleek design.