Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2
I keep getting coffee grounds in my coffee…
on May 9, 2022
Posted by: Kkmw
I bought this to replace an original keruig. And I continue to get coffee grounds in it. No matter what I try to do to get them to not.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 18, 2022
If you are getting grounds in your cup after brewing, it could mean that coffee grounds may have gathered in the exit needle of your Keurig brewer. We have many helpful troubleshooting tips on our Support page that may help: https://support.keurig.com/?kmContentId=1014705&page=shell&shell=knowledge-article
Written by a customer while visiting keurig.com
Posted by: Clariyan
Verified Purchase:Yes
This style is not one of their best products. I have had keurig machines for the last 10 years and this particular style has burnt twice in a month. Very strange. I dont know if all the machines are going down in quality but this one is expensive and very slow and the display keeps turning off and its new.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Keurig K-Supreme Plus
on May 8, 2022
Posted by: ChristyE
Received as a bday gift 9 months ago. It quit work on Mother’s Day. Not a great first experience owning a Keurig. Definitely won’t buy one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 18, 2022
In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!
Written by a customer while visiting keurig.com
Posted by: bcesario
Verified Purchase:Yes
I've been purchasing coffee makers from Keurig for a number of years now, and I can say that they make the best coffee. Comparable to popular coffee shop coffee in my opinion, and a lot less expensive, too. This particular machine fits nicely on my limited-space counter and has several settings for making my coffee just right. I need to also add that Keurig stands behind its product. A few of my machines have had some issues where I needed to replace the entire machine before the warranty expired, and Keurig replaced it at no cost. That's what I call service. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tmarkham
Verified Purchase:Yes
Keurig was extremely helpful in replacing my K-Supreme. I bought 8 months ago, they helped me through the process and send me a replacement right away.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Third one
on May 7, 2022
Posted by: JMBS
This is the third machine. It is now doing the same thing. Only 2iz. of coffee and auto shuts off
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Bills17
Verified Purchase:Yes
My new K supreme Plus had an electric problem. Wouldn't run anymore. Only had 3 months. It was painless to have the warranty replace my product. I am so happy again as I love this product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ACE 51
Verified Purchase:Yes
Had my original K-Supreme Plus for about 9 months and it quit working, called customer service and sent back my old coffee maker and they replaced it immediately. Perfect
I would recommend this to a friend!
Written by a customer while visiting keurig.com