This new model allows for 3 different strengths and temperature. My 10 or 12 oz cup of coffee finally does not taste watered down. The highest temperature is hot but not too hot. I guess if you warm up the cup or milk it would stay hot longer. I’m giving this 4 as I haven’t had it long enough to see how it holds up but so far I’m satisfied with this new model for the improved flavor and strength.
This is the second one i had issues with. Called Keurig with issues and they sent me a new one under warranty.. Service person was very friendly and helpful had new one shipped that day!!
We have only had it 2 weeks, but it is the best coffee maker we have ever owned. The quickest, the hotest and the easiest to use. My wife and I use all three presets every day.
Bought K-Supreme Plus in December and over the months, amount of water/coffee dispensed diminished. Called Customer Support, they had me run a few tests and determined there was a problem. They said they would immediately send a new brewer and that I was to send the old brewer back for analysis. New brewer arrived in less than a week, and cost to return old brewer was paid by Keurig. The new K-Supreme Plus works well and brews excellent coffee. Totally pleased with Keurigs support and actions.