Have had several Keurigs over the years, this one does make the best tasting coffee with the multi-jet technology. Short cups just need a stand to reduce splatter-they should have thought of that. Had an issue, Warranty covered it, very happy with this purchase
I bought my K-supreme Plus Single Serve coffee maker last December and it stopped working this last month. I have a hunch it was because while it was brewing I removed the water tank to refill it. I called and the person I spoke to was very helpful and we went through the possible fixes but to no avail. So they sent me a new one within a week.
Amazing machine - like the real coffee you wanted!
on August 7, 2021
Posted by: Alina
Verified Purchase:Yes
I just bought this Keurig machine and it is phenomenal. It is a quiet machine which works well for me as I really don't like noisy machines. It makes very good coffee and I recently bought some Lavazza coffee pods which literally send me to cloud 9!
I have never had such a great coffee machine. The dual function is extremely useful. I love everything about this machine - the quality of the coffee, the speed (it takes less than 2 minutes to warm up & make your coffee), the sound, the look (it is very classy looking and fits perfectly into my apartment style).
This machine is really worth it and the company has EXCELLENT service.
Wish I could rate it better. I'm worried about longevity. Has the best features of any Keurig I've owned (3 so far). Can change the heat, volume and strength. Down side is the "Descale" procedure broke the machine. Descale lights up on the indicator about 6 months after first use (that's my guess). Instructions procedure was a little vague, you tube had a good tutorial. My guess is that it the unit gets too hot during the rinse period and overheats the machine. A 5 minute pause period between rinse may cure this. As I recall, the button pushed to rinse needed about three separate pushes. Each push flushes about 14oz. of water. Give me a call Keurig if you want me to test this theory.. Anyway, good news was they sent a replacement right away. Worried about what will happen in 6 months when it's time for another descale.