Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
4
Looks great, make awesome coffee until it breaks.
on May 13, 2022
Posted by: Boge
Verified Purchase:Yes
Before K supreme plus I had a cheap single cup coffee maker that work for 11 years flawlessly, so after it broke down I did some research and bought a Keurig K-Supreme, for four months I couldn’t be happy happier are some coffee works great then all of a sudden broke down, simply stop working, Long story short, Keurig definitely try, POLITELY, brush me off, but after about 3 1/2 weeks later I did receive the brand-new one for free, to be fair, this machine makes AWESOM coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Karl 38
Verified Purchase:Yes
I bought the first one a few months ago and it just shut down when doing the descaling.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: BoldCoffeeNut
Verified Purchase:Yes
I was frustrated after only six weeks of use when the coffee maker quit working. The customer service specialist worked closely with me in patiently until we resolved a quick replacement and I was very happy with the service provided.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MSly
Verified Purchase:Yes
I bought my K-Supreme Plus two years ago. My coffee maker broke when I was descaling It. It was not under warranty any more. I called the company and they sent me a new coffee maker at no charge. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CW47
Verified Purchase:Yes
Fantastic and quick service. This company backs their warranties.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffeehound0230
Verified Purchase:Yes
I had my Keurig for 4 months and loved it. It died suddenly and Keurig replaced it with no hassle. That's amazing!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Completely Unreliable
on May 12, 2022
Posted by: TLIS
I bought one 5 weeks ago. Only after buying it did I notice all the bad reviews of it suddenly not working. I hoped this would not be the case. Today it died. I'm returning for a refund and buying the older style, a K-Elite. Something is wrong with the K-Supreme line. Not worth buying until Keurig fixes the issue.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: BoBo45
Verified Purchase:Yes
Best customer service of any company I have dealt with!!
Written by a customer while visiting keurig.com