This new model allows for 3 different strengths and temperature. My 10 or 12 oz cup of coffee finally does not taste watered down. The highest temperature is hot but not too hot. I guess if you warm up the cup or milk it would stay hot longer. I’m giving this 4 as I haven’t had it long enough to see how it holds up but so far I’m satisfied with this new model for the improved flavor and strength.
This is the second one i had issues with. Called Keurig with issues and they sent me a new one under warranty.. Service person was very friendly and helpful had new one shipped that day!!