I think this is the best Keurig. I love the options of strength, heat temperature, and number of ounces. It gives you so many choices that I am able to program favorite brews for the whole family.
Our Keurig suddenly died, and we were sent a replacement at no cost in a few days - I'm drinking coffee brewed with the new Keurig as I type this. Great service!
I've had this coffeemaker for only a week and it has stopped working...went to the troubleshooting section and tried the suggestions there but still...doesn't work and now I'm out alot of $$$$. Very disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 26, 2022
We're sorry to hear that troubleshooting did not correct the issue. Our Consumer Care team will be happy to assist you with this further. Please get in touch with us at 866-901-2739.
We love our Supreme Plus. Slender. Love the stainless steel. Enjoy the multi streaming and preset options. The water reservoir is easier to refill. When it stopped working after , about 8 months, Keurig quickly sent me a warranty replacement. Well done. Great customer service.
I’m having trouble with my water sensor the machine keeps reading water needed but my tank is full and the coffee won’t brew. Appreciate any assistance. Thanks
My keurig was a Christmas present. After 4 months, I descaled my machine and it quit working. However after contacting Keurig customer service and explained what happened, they were so quick to resolve my problem and replace my machine with a new one. I am so excited to still be able to use a Keurig everyday!!