Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Danetteka
Verified Purchase:Yes
You have not sent me a return label to send the old maker back but thx for replacing the broken one
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jerry1241
Verified Purchase:Yes
We had issues with our K Supreme, contacted the company. They were responsive, quick to make a decision about warranty coverage. Sent a new machine within two days and had great communication.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Fernorito
Verified Purchase:Yes
I am great full to Kurig for their help and support helping me with my coffee maker, the guaranty did expired even dough they replaced my defective unit, I thanks them so much
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Abee
Verified Purchase:Yes
Purchased my product couple months ago. Had an issue with brewing and Customer Service was excellent in taking me thru corrective steps that did not correct the issue so they shipped me a new unit. I highly recommend Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DebJoe
Verified Purchase:Yes
I purchased this in April and had an issue with mine, it stopped working. I called Keurig and they walked me through the process and determined that it was defective. They sent me a brand new one within days! I’m very happy with my K- Supreme coffee maker and Keurig’s great service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SusanLace
Verified Purchase:Yes
I love, love this coffee maker. It is the third Keurig I have purchased.
However, it had to be replaced, free of charge, when the one I had bought in May stopped working in July.
Keurig Help was responsive in troubleshooting and replacing the defective one I had purchased.
Hopefully there will be smooth sailing now.
Anyway, I love the large water receptical, the ability to program it for different tastes, the compact design. Sure hope this one lasts!
However, it had to be replaced, free of charge, when the one I had bought in May stopped working in July.
Keurig Help was responsive in troubleshooting and replacing the defective one I had purchased.
Hopefully there will be smooth sailing now.
Anyway, I love the large water receptical, the ability to program it for different tastes, the compact design. Sure hope this one lasts!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cookie100
Verified Purchase:Yes
Relatively new machine. Descale light came on. We descaled. Descale light stayed on. I called to ask how to remove the descale indicator. Their process did not remove the light. They sent me a new machine overnight with a return label. So easy. Great service!!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: bmar
Verified Purchase:Yes
We have used KEURIG coffeemakers for many years. We bought our newest one in October 2020 & love it! Earlier this month, as we were descaling it, per directions the pot died. We didn't know why, but called KEURIG's customer service number, spoke to the nicest representative & within 4-5 days had our brand new coffee maker. The customer service & integrity of KEURIG is unsurpassed by anyone we have come into contact with in many years!
I would recommend this to a friend!
Written by a customer while visiting keurig.com