Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: JeannieB
Verified Purchase:Yes
Menu buttons are easy to see and punch. Brewing process is right there on top of the coffee maker with the ability to change settings quickly and easily without having to drill down in multilevel menus. Brewer heats really fast compared to our prev models. There is a huge water reservoir and the brewer doesnt take up a lot of cabinet space. Im very happy with my purchase.
Written by a customer while visiting keurig.com
Customer Rating
5
Excellent Brewer!
on March 27, 2021
Posted by: Jabo3576
Speaking as a coffee connoisseur.I would say this brews a much better cup of coffee then previous brewers ever could do a cup of coffee. I love me a french press, with fresh ground coffee too.
This design of multi port stream, brings this whole pod coffee thingto a whole new level. Keurig coffee was a quick fix cup of Java in the mornin'. This is a very good cup of coffee now. It's not a french press, I can't take anything from that. But for a pod coffee system. That is quick. This is an amazing cup of coffee.
For as amazing of a brewer this is. It could still be improved. For suggestion. I'd like to see 14 ounces availible for sure. Amongst other idea's. Multi-stream is the wave of the future for quick brew systems. Thank you for the much needed improvement!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Splatters every where
on April 11, 2021
Posted by: CRGast
I bought this coffee maker and love the coffee maker but it splatters coffee everywhere. It makes a huge mess while making any size cup of coffee. Coffee splatters all over kitchen counter.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
Great Coffee Taste
on April 13, 2021
Posted by: Captain85
I decided to give the Multi-Stream a try. I am SO glad I did. My Starbucks pods come out like I got it from the coffee shop! I really couldn't believe how good it was. My unit did, however, break after 3 months. The people at Keurig we very nice a replaced it "fairly" quickly. Overall, I still give it 5 stars!
Written by a customer while visiting keurig.com
Posted by: Grammy 71
Verified Purchase:Yes
This is my 3rd Keurig coffee maker. I keep updating because of the new features. The pluses, my children get the hand me down. The water carrier is much easier to take off and replace with a nice handle. The other new feature for me is that it doesn’t have to wait to heat up. It can do consecutive cups right away or It turns off saving energy but is quickly ready if do you need a second cup in 30 minutes. Another positive feature is that it has more puncture holes going into the pod to Serve you a better cup of coffee. Lastly, all features you want to pick for your cup of coffee are right on top and easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lilia 24
Verified Purchase:Yes
It’s the worst coffee maker I have ever purchased. It makes a cup literally one drop at a time. Who has time for that? When it’s close to the end you get a steady stream. It doesn’t make the size you set it for & the coffee is warm not hot.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 27, 2021
Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. Have you spoken with our Customer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Lasted 4 Months
on April 28, 2021
Posted by: Anonymous
Received my K-Supreme coffee maker for Xmas 2020 and have used daily, 3 cups per day average. Yesterday it stopped working. Now it will only produce a couple ounces of cold water. Tried resetting by removing power. Also tried descaling. Still won't work. I have previously owned 2 different models of Keurig coffee makers and used each one 4-5 years (and each one still worked when replaced). Really disappointed with the K-Supreme.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Broke twice in 4 months!!
on May 11, 2021
Posted by: KareBear
I bought this for Christmas and it broke in February, they made it almost impossible to get a replacement and played so many games then that just broke today. It apparently lasts 2 months. DONT BUY THIS MODEL!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 14, 2021
We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com