Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
5
Great Coffee Taste
on April 13, 2021
Posted by: Captain85
I decided to give the Multi-Stream a try. I am SO glad I did. My Starbucks pods come out like I got it from the coffee shop! I really couldn't believe how good it was. My unit did, however, break after 3 months. The people at Keurig we very nice a replaced it "fairly" quickly. Overall, I still give it 5 stars!
Written by a customer while visiting keurig.com
Posted by: Grammy 71
Verified Purchase:Yes
This is my 3rd Keurig coffee maker. I keep updating because of the new features. The pluses, my children get the hand me down. The water carrier is much easier to take off and replace with a nice handle. The other new feature for me is that it doesn’t have to wait to heat up. It can do consecutive cups right away or It turns off saving energy but is quickly ready if do you need a second cup in 30 minutes. Another positive feature is that it has more puncture holes going into the pod to Serve you a better cup of coffee. Lastly, all features you want to pick for your cup of coffee are right on top and easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lilia 24
Verified Purchase:Yes
It’s the worst coffee maker I have ever purchased. It makes a cup literally one drop at a time. Who has time for that? When it’s close to the end you get a steady stream. It doesn’t make the size you set it for & the coffee is warm not hot.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 27, 2021
Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. Have you spoken with our Customer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Lasted 4 Months
on April 28, 2021
Posted by: Anonymous
Received my K-Supreme coffee maker for Xmas 2020 and have used daily, 3 cups per day average. Yesterday it stopped working. Now it will only produce a couple ounces of cold water. Tried resetting by removing power. Also tried descaling. Still won't work. I have previously owned 2 different models of Keurig coffee makers and used each one 4-5 years (and each one still worked when replaced). Really disappointed with the K-Supreme.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Broke twice in 4 months!!
on May 11, 2021
Posted by: KareBear
I bought this for Christmas and it broke in February, they made it almost impossible to get a replacement and played so many games then that just broke today. It apparently lasts 2 months. DONT BUY THIS MODEL!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 14, 2021
We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
5
Great features!
on June 5, 2021
Posted by: Opal9270
I'm so glad I bought this Keurig! The features are great. If you like bolder flavor or hotter coffee the "strength" button and the "temp" button will be your new best friends. I thought keeping it clean would be a nightmare but I got a stainless steel cleanser and it looks so nice! I enjoy iced chai tea lattes so the "over ice" button is a cool (pun intended) little extra. Brew sizes from 8oz to 12oz is fantastic and I like that there's an option to save 3 personalized brew preferences. This is an amazing machine and I absolutely recommend it for anyone looking to buy a Keurig for the first time or anyone who just wants to upgrade from one they already have.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MAXP
Verified Purchase:Yes
This coffee maker is well made, sleek and quiet! The large reservoir is a big plus. We both like strong coffee and the coffee brews perfectly every time. Happy with this purchase!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DMC1
Verified Purchase:Yes
Great tasting coffee and so easy to use. Set up the temperature and strength wanted and save it. Then every morning, 2 buttons pressed and voila!
I would recommend this to a friend!
Written by a customer while visiting keurig.com