I bought in April and had a problem in July. Keurig replaced within a couple days without a hassle. So glad they did because I love this upgraded version. The slim design and improved water reservoir is just another plus.
We had issues with our K Supreme, contacted the company. They were responsive, quick to make a decision about warranty coverage. Sent a new machine within two days and had great communication.
I am great full to Kurig for their help and support helping me with my coffee maker, the guaranty did expired even dough they replaced my defective unit, I thanks them so much
Purchased my product couple months ago. Had an issue with brewing and Customer Service was excellent in taking me thru corrective steps that did not correct the issue so they shipped me a new unit. I highly recommend Keurig!!
I purchased this in April and had an issue with mine, it stopped working. I called Keurig and they walked me through the process and determined that it was defective. They sent me a brand new one within days! I’m very happy with my K- Supreme coffee maker and Keurig’s great service!
I love, love this coffee maker. It is the third Keurig I have purchased. However, it had to be replaced, free of charge, when the one I had bought in May stopped working in July. Keurig Help was responsive in troubleshooting and replacing the defective one I had purchased. Hopefully there will be smooth sailing now. Anyway, I love the large water receptical, the ability to program it for different tastes, the compact design. Sure hope this one lasts!