Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Waste of money
on May 28, 2022
Posted by: jimnicw
I have owned 2 now and both started leaking and losing pressure no matter how much I descale and clean them. I do not recommend
Written by a customer while visiting influenster.com
Posted by: SJS724
Verified Purchase:Yes
I’ve had one for years…works great. Bought a Supreme Plus as a gift. After 4 months, it was over heating and smoking. Customer service sent me a return label and new replacement within days. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AKM9691
Verified Purchase:Yes
Great product! Bought few months ago, highly recommended!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SC110
Verified Purchase:Yes
Tends to drip a little after the brew is done. Either leaves the cup there a little longer after the brewing is complete (5 to 10 seconds) or periodically clean the drip tray. It’s only a few drops so not a big issue but I’m not use to that with my previous Keurig.
Response from keurig.comBy Keurig, Consumer Care , June 1, 2022
Hello and thank you for positive review!
We'd suggest doing routine needle maintenance to ensure your brewer needles are not clogged and catching any excess liquid that may cause the dripping you are experiencing. This video on our Support Page may be helpful:
https://support.keurig.com/?kmContentId=1014889&page=shell&shell=knowledge-article
If you need additional assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739, we are here to help!
We'd suggest doing routine needle maintenance to ensure your brewer needles are not clogged and catching any excess liquid that may cause the dripping you are experiencing. This video on our Support Page may be helpful:
https://support.keurig.com/?kmContentId=1014889&page=shell&shell=knowledge-article
If you need additional assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739, we are here to help!
Written by a customer while visiting keurig.com
Posted by: Dan777
Verified Purchase:Yes
We had an issue with a previous unit and customer service was very helpful and shipped the new one in a few days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: rams529
Verified Purchase:Yes
Love it!! Love the idea of making different amounts of coffee and the idea that I can make iced coffee or tea with it also.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cris4
Verified Purchase:Yes
I got the replacement for my broken coffee maker and I absolutely love the whole process.From customer service to the quality of the product. I’ve been loyal
To this brand for years
To this brand for years
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Betty6880
Verified Purchase:Yes
Love this coffee pot! Has a lot of great features and tha water container is large
I would recommend this to a friend!
Written by a customer while visiting keurig.com