I love my Keurig coffee maker! I use it every day and I cannot start my morning routine without it. I did have an issue with my machine though and it would not work anymore. I called Keurig customer service and they resolved my problem so fast and easily! I was impressed with how fast, caring, and helpful they were at fixing my issue. I’m definitely a fan of Keurig and will continue to use their products.
I have been a keurig user for many years and the units just keep getting better. The K supreme plus is nice compact and easy to use. It also brews a great tasting cup of coffee with the right heat setting.
Have used at least 2 and sometimes 3 times a day for my delicious flavorful cups of coffee. The original I received as a Christmas gift. So it had been use daily or over 7 months. I have had two other styles of the Keurig. Nothing was wrong with them, I just Wanted a upgrade. This one has been the best so far. One afternoon if just stopped working. I went online to see if the directions given would get it working. Well the next morning I had to call Keurig. The replacement procedure was so fast and easy. I did have it registered. Within a week I had my brand new replacement Keurig with Multi Stream Technolog I would give it more stars if I had the choice. So happy!
My wife purchased me a new K-Supreme Keurig for Christmas last year. I use it every day. After I "descaled" it once, everything quit working. I called the number for my warranty (even though we had never registered it), and they were very helpful. After giving them a little info about the maker, they sent me a new replacement right away. Good experience!
If the unit would just POUR down the water instead of squirt it out, this problem could be solved. The coffee / water just plops out and goes everywhere. Although this unit heats immediately, the fluid takes a loooooong time to come out. Kind of disappointing for the higher price paid. There’s always something weird with Keurig. Coffee tastes good, that’s a positive.