Brews great coffee. Can tailor size, strength, and temperature. Makes great ice coffee (brew on top of cup filled with ice). Quiet and smaller footprint than earlier brewers. Keurig provided great support for replacement under warranty. Love the machine.
My first Keurig was under warranty and stopped working. A Keurig rep was very nice and sent me a new Keurig k-Supreme Plus. It worked for a while but then stopped working. A rep sent me a new part, which worked for two days, but will not turn on
I was very pleased with how The company honored the warranty, the quick response to the issue and shipment of my replacement maker. That being said, I do hope Keurig will try harder in making a quality product for their customers; as this is the second machine I have had to replace in the almost 20 yrs. of being a loyal Keurig owner/customer. Great customer service at Keurig which is important but so is producing a quality product. If you can’t, then you may want to extend your warranty beyond a year for the customer that keeps coming back.
This is a warranty replacement for a unit that quit working. The warranty relacement process was quick and easy. The Supreme allows choices in coffee strength and temperature as well as cup size. The 3 memory buttons are a convenient feature as well.
We had no issues with the replacement of our new brewer.The original brewer just died during the first descaling operation!!! Customer service was great ,BUT this should not have happen in the first place.