Bought this K-Supreme Plus in October 2020. Had a problem with it in July 2021. Called Keurig customer service and they were great. A couple of operational questions and they replaced the product. Had it in three days. Excellent warranty service and cordial phone contact.
I appreciate the ease of using the coffee maker and the variety of settings available. Brewing a cup on my Keurig on my K-Supreme Plus device is a good way to start a day.
My Keurig had an issue with reporting that it needed water even after filling the reservoir. After trouble shooting with a representative, and the issue not being resolved, they simply sent me a new one. Much appreciated
If you are looking for a Keurig, or never had one, this is model to purchase. After years of utilizing Keurigs, we have found the most useful and practical. Finally, they have designed something that is most user-friendly. It has just enough settings. Easy to read. Easy to clean. Easy to fill. Easy to read any problems with instructions to remedy (like descaling, which is much easier to perform than earlier models). I sit here thinking about what cons to write down, but after five minutes, I have none. They nailed it.
I bought the Keurig Supreme Plus K-cup coffee maker which I love waking up in the morning with a nice hot cup of delicious special brew. Would not go back to the old coffee maker. Thank you Keurig.