Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Marjo27
Verified Purchase:Yes
I bought this coffee a few months ago, and it suddenly stopped working. I called the Customer Service number, and followed the directions that they gave me. Three days later, I had my new coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dustmop
Verified Purchase:Yes
Since January 4, 2021, I have returned 5 K-Supreme Plus Single Serve Coffee Makers!
Each has been defective in some way and quite an inconvenience to pack up and return to the store of purchase. This last one I had had it and called the company. I have also called them each time to tell them this latest design apparently has some computer defects. I truly hope the new replacement sent will perform well as did the older models that I have had.
Each has been defective in some way and quite an inconvenience to pack up and return to the store of purchase. This last one I had had it and called the company. I have also called them each time to tell them this latest design apparently has some computer defects. I truly hope the new replacement sent will perform well as did the older models that I have had.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Mooe
Verified Purchase:Yes
Loving my new Keurig supreme! & how it doesn’t take up more space than needed. Fastest hot cup in town!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SaraSputnik
Verified Purchase:Yes
Their customer service is exemplary and their coffee makers are wonderful!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Just stop working
on June 4, 2022
Posted by: RUTH 28
I got my Keurig in September 2021, I have descaled it at least 4 times. After descaling each time, it worked ok for 2-3 weeks and it start to flash "descale" again, now it just stop working. It won't descale or brew. I should have kept my old coffee maker. BAD PRODUCT.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 14, 2022
That doesn't sound right, Ruth. We suggest that you please call Consumer Care at 866-901-2739 for assistance. Thank you.
Written by a customer while visiting keurig.com
Posted by: Theo22
Verified Purchase:Yes
The warranty return process was excellent. However, this is the 3rd unit we’ve had in 6 months. Kuerig has to do more to remove manufacturing defects.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: KNagel
Verified Purchase:Yes
This is a replacement for one that I bought 2 months ago. Hopefully it will not repeat the problems that I had with the first one
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Millie749
Verified Purchase:Yes
We love the features of being able to program our individual cups of coffee. It is very quiet, not like our classic maker we had before. Still perfect tasting coffee every time.
I would recommend this to a friend!
Written by a customer while visiting keurig.com