Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: LFWY
Verified Purchase:Yes
I received replacement Keurig quickly and is working well.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RickHu
Verified Purchase:Yes
I was really surprised at how fast my problem was resolved. Within 2-3 days, I received my replacement coffee machine. It has worked flawlessly since. The features are a big
improvement over my original machine I have been using for the past 6-8 years. It also make a great cup of coffee.
improvement over my original machine I have been using for the past 6-8 years. It also make a great cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ChristyDevin
Verified Purchase:Yes
Our Keurig quit working and I called the company. We only had it a few months and I had not sent in registration, but they promptly sent us a new one with very little hassle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Save your money
on June 7, 2022
Posted by: coffee212
We've used Keurig machines for over a decade, this one doesn't even come close to what we're used to from Keurig. We bought 2 of these about 18 months ago, one was a Christmas gift. The "gift" machine stopped working after 6 months. Keurig replaced after some hoop jumping, but it was a hassle. Now, after descaling, the second machine is "toes up". It will not even power on. Many other reviews with the same issue, very disappointing for a product at this price point. Save your money and pass on this one.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 17, 2022
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
2
Bad machine
on June 7, 2022
Posted by: Emmoore7822
I bought mine a little over a month ago and it wont turn on any more there’s absolutely no power to it at all
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 17, 2022
Oh no! In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help!
Written by a customer while visiting keurig.com
Posted by: Glenda H
Verified Purchase:Yes
Excellent customer service . Received in 2 days of calling Customer service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ecs3
Verified Purchase:Yes
this is our 3erd try to have a coffee maker from keuric that will last past a month
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Flacco501
Verified Purchase:Yes
It's a great unit, everybody loves it.
Grandma is getting to one her birthday.
Grandma is getting to one her birthday.
I would recommend this to a friend!
Written by a customer while visiting keurig.com