Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Greygriz
Verified Purchase:Yes
Larger water tank, smaller profile, better water distribution through the kcups, and quicker heating… what’s not to love. Definite improvements and best yet.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pierre87
Verified Purchase:Yes
My 6 month old Keurig machine stopped working. After going through troubleshooting steps with fantastic customer service representative and being unable to fix problem, he then walked me through warranty requirements. 3 days later I had a brand new K Supreme machine delivered to my door! Great service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wylie Dupree
Verified Purchase:Yes
Keurig stands by their products and when there is a problem they take care of it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TazmanBill
Verified Purchase:Yes
My new brewer gave same problem with not making a full cup of coffee spent an hour with tech support and now works ok
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: FROGLEAP
Verified Purchase:Yes
LOVE LOVE KEURIG COFFEE BREWERS. I HAVE HAD AT LEAST 4 AND WILL CONTINUE TO USE THEM. I APPRECIATE AS WELL THAT YOU HONOR YOUR WARRANTY. THANK YOU FOR THE WARRANTY REPLACEMENT.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cmagill52
Verified Purchase:Yes
Very happy with my new replacement brewer. Shipped promptly . Great response and good brewing!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Brown eyed girl
Verified Purchase:Yes
I had an issue with my K Supreme plus but because it was still under warranty,it was quickly replace,free of charge!
Can't beat that!
Can't beat that!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Choose another Keurig.
on June 7, 2022
Posted by: unhappy without coffee
I had another Keurig for 5+ years and never had an issue. after it finally stopped working I decided to upgrade with new sleek looking machine. WORST decision ever. It took about 15-20 brews to stop smelling like burnt coffee/plastic. Then it decided to stop working. I read reviews and how to get it to work - use tap water - do not use soft water. That is dumb but ok. It worked for approximately 2 months. It started showing the DESCALE alert - HOW DO YOU DESCALE this machine? nothing comes apart. I tried using vinegar and water - machine started smoking. I let it sit for a few days and it still isn't working. This is junk. Debating another keurig or finding a new brand all together.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 17, 2022
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
Written by a customer while visiting keurig.com