Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: James of PA
Verified Purchase:Yes
Would like to love my new Keurig but one MAJOR issue has me only offering one star. For some reason it doesn’t matter what size I select, the machine only brews the same size each time……about 10 oz.
Response from keurig.comBy Keurig Consumer Care, April 22, 2025
James, we're sorry to hear that you are experiencing some inconsistencies with your brew. We will be happy to look into this further for you. Please reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Kim Vlink
Verified Purchase:Yes
The Keurig supreme coffee maker always makes a great cup of coffee. There are so many different kinds of coffee available, you can find your favorite flavor.
Written by a customer while visiting keurig.com
Posted by: KB Mohr
Verified Purchase:Yes
It was my understanding that the technology update was an improvement on taste of coffee - that was not our experience
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: MarkusB
Verified Purchase:Yes
I has my old Keurig for 10 years. This one has been replaced twice. Once for leaking and the other just stopped powering up.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Great machine and appreciate the warranty replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rowr
Verified Purchase:Yes
This is my second Single Serve Coffee Maker. I love the simplicity of operation & the consistency of efficient results.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 8, 2025
We’re so glad to hear that you’re enjoying your K-Supreme Plus coffee maker! Thank you for being a member of the Keurig family. Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Keurig stands behind their product 100 percent
on April 10, 2025
Posted by: Anonymous
Verified Purchase:Yes
Our brewer stopped working at 10 months. I called the warranty dept and took a picture of the serial number and was told it was still under warranty. The woman I spoke to said they would send a new one within 2 weeks. I got it I 4 days. Finally a company that stands behind their product. I’m very happy with Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rebos
Verified Purchase:Yes
I was pleasantly surprised at the quick response. There was clearly a problem with our original Keurig and they were willing to replace it, no questions asked. My only criticism might be that the folks answering their phones had accents so heavy that I got very frustrated trying to communicate with them. Written communication was far superior. Love the product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com