Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
3
mostly great machine
on June 10, 2022
Posted by: laurieu
I bought the Keurig K-Supreme Plus because we were having a regularly occurring issue of the k cup kind of overflowing the pod and making a mess. I was having to poke the exit hole with a paper clip regularly. It has still occasionally happened with this machine but recently it happens almost daily. Seems to happen most after using a Green Mountain half-car k cup. Does anyone else have this problem. I'm finding it pretty annoying to waste a k cup and clean up wet mess on a regular basis. When this coffee maker is working, I love it.
Response from keurig.comBy Keurig, Consumer Care, June 17, 2022
We're sorry to hear about this. Our Consumer Care team would love the opportunity to try and resolve this. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
3
Great Replacement Process - Not Great Coffee Maker
on June 10, 2022
Posted by: bbmNational
Verified Purchase:Yes
The replacement process was excellent and quick. We received our new coffee maker within a few days, though it was delivered to the wrong place as they left our actual street address off the label and I had to go pick it up. Luckily the place that received it were honest.
This is the third machine we have had in a year. The first died within the first two months of owning it and the second one died two months before the warranty expired.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Vghty
Verified Purchase:Yes
K supreme plus is a great coffee maker but they seem to stop working within 2-3 months. This is at least my 4 th replacement kindly sent by Keurig
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: BW 1235
Verified Purchase:Yes
My Keurig wouldn’t power on and I contacted customer care and after a few attempts of resolving the issue, they sent me a new one! Couldn’t have been happier!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AvaT
Verified Purchase:Yes
Bought a K-Supreme Plus single serve coffee maker. I had done a descaling and after the machine would not power up. Called customer service and advised them of the problem. Within 15 minutes and a couple of pictures an order was placed to replace my broken coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Car68
Verified Purchase:Yes
I love the newer coffee maker by Keurg. Coffee taste wonderful. It is great not having to refill the water as often. No mess and brews quickly. Love it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Les22
Verified Purchase:Yes
I was so upset that my single serve stopped working. However, customer service was quick to get me a replacement under warranty! Very happy with the company. Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee cup full
Verified Purchase:Yes
I’ve had my Supreme plus for 8 months, use it every day. It’s perfect, I can adjust the strength, amount brewed, and the temperature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com