Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Bob15
Verified Purchase:Yes
My machine went kaput and i was disappointed that it didn't last out the year. But I remembered that i had the receipt and i called customer service. It as a Saturday but I got thru pretty quick. The whole process took only afew minutes. I took the pix as instructed and in two days i had new machine !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: durf
Verified Purchase:Yes
This one replace a different model that had daily use for several years. worked great then did not. I completed the check list but still no coffee. ONE phone call and in a few days a new one arrived. That is service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dee129
Verified Purchase:Yes
I bought my Keurig I Dec. 2021. It stopped working in June, 2022. I tried several "fixes" found online, none worked. Called customer service, they had me try a couple of troubleshooting steps, very simple. When these did not work they had me send a couple of photos and processed the replacement. I received an email confirming shipment the same day. Totally satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Warranty Replacement Keurig Supreme Multi Stream
on June 13, 2022
Posted by: Keurig Fan 7
Verified Purchase:Yes
I called in and was assisted almost immediately in a professional way. I believe the procedures followed is necessary to prevent false claims. Excellent Service!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I bought this in August 2021 and so happy I did
on June 11, 2022
Posted by: Redhead 1
Verified Purchase:Yes
I love my K supreme single serv it is fast and so handy to use. I had a small problem with it and the warranty people was so easy to work with and honestly back there product. Highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Really slow and does not brew selected size
on June 11, 2022
Posted by: sad2022
Had this two days and it's going back to the store. You select 8 oz. and are lucky to get 2. Takes forever and coffee tastes terrible. Last Keurig I had lasted for years and was 10 times faster. This model is terrible.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 17, 2022
Hello and thank you for your review. We can certainly understand your frustration and would be happy to help resolve your issue. If you have not yet returned the coffee maker, certainly contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm, EST. and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: RonSFS
Verified Purchase:Yes
It brews quickly and quietly . Take a small footprint on the kitchen counter
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Stefferdoodles
Verified Purchase:Yes
I didn't have my coffee maker long before I just would not turn on...called the customer service line thinking it was a quick fix and 5 minutes later my NEW not refurbished NEW coffee maker was on its way and only took 3 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com