Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Barbandjeff
Verified Purchase:Yes
Keurig has the best customer service! I have been a customer of them for a long time. Anytime I have a problem with my coffeemaker, they respond quickly with a solution
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Taza
Verified Purchase:Yes
Company stood behind the warranty 100% and there were no priblems no
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rigo
Verified Purchase:Yes
I got it for Father’s Day and I am enjoying it. It’s really nice
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rachie21
Verified Purchase:Yes
Gifted a Keurig for Christmas, a few weeks ago it just stopped working. I tried all their great troubleshooting guides, none worked. I called their service line and explained the issue, returned the broken one and had a brand new one delivered! Most quick, easy and painless return I've ever had to do!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: cindyloooz
Verified Purchase:Yes
I had a warranty issue with a unit that I had purchase just a few moths before- they confirmed everything and sent out a new unit quickly without question.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Eddierod
Verified Purchase:Yes
Them m staff was so professional and helpful. They made the whole transition a pleasure.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CRGast
Verified Purchase:Yes
It makes great coffee but who wants a coffee pot that you’ve got to clean up a 6 inch radius every time you make a cup of coffee, I have had many Keurig‘s and this is the first one that I have had that just splatters everywhere. Keurig sent me a new one but this one does the same thing. It just makes a horrendous mess and it’s not worth a good cuppa coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: A945
Verified Purchase:Yes
We absolutely love the Supreme Plus. Received for Christmas last year and it always made awesome coffee. Until it didn't. Sad day. But then Keurig came thru and sent a replacement to us. Happy days again.
The flawed machine is en route back to Kuerig and I am hopeful that the Keurig engineers will recognize and be able to rectify what must be a design flaw, or maybe a material defect for those of us who almost exclusively use the refillable My K-Cups, whose rim is not as beefy as that on the pod holder, which is, I think, what causes our particular issue. I don't think folks who almost exclusively use the disposable k-cups would have the same issue we've experienced, so if that's you, don't be afraid to make this purchase.
I appreciate Keurig's Corporate Customer Care team (special thanks to Kayla) giving our issue the appropriate attention and working with us to make this right.
Back to the machine. Again, awesome coffee. With 5 brew sizes, 3 temperature settings and 3 strength settings, there's no way to not get a cuppa exactly like you want it. The Over Ice function makes a superb iced coffee as well. The very generous capacity of the water tank means you don't have to fill it quite as often.
I would recommend this to a friend!
Written by a customer while visiting keurig.com