Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: joshb
Verified Purchase:Yes
I have been using Keurigs for over 15 years. I have loved every cup I have made over that time period. I purchased a new one last August and it stopped working a week and a half ago. I called and explained what it was doing. They asked for all my paperwork including my receipt - which I had. I took a picture of everything they asked for and emailed them to Keurig. Four days later I have a brand new Keuring replacement and it works wonderfully. All very GOOD!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cafineated
Verified Purchase:Yes
My coffee maker went completely dead. I called customer service and they walked me through several diagnostic procedures that revealed the unit needed to be replaced. They sent me a new unit that is working perfectly. Easy as 1,2,3 as it should be. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: AM drink
Verified Purchase:Yes
I love the machine but have had to return for a new one twice. The second time I was just over my one year warranty but they still sent me a new machine
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
I miss the light in the exterior water container.
on June 28, 2022
Posted by: DGL47
Verified Purchase:Yes
This machine was a warranty replacement for the same model. I like that it heats the water one cup at a time and has no water inside the brewer. Descaling this machine is a breeze and takes far less time than my previous brewers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LexieB
Verified Purchase:Yes
Hope this one works properly. All others work great up to a point than stop filling all the way. Cleaned many many times with no luck.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: li dad
Verified Purchase:Yes
called for tips on how to get my machine working properly again, the customer
service rep. determined i needed a new machine and it arrived in 2 days...wow!!!
service rep. determined i needed a new machine and it arrived in 2 days...wow!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Juan123
Verified Purchase:Yes
The ease and speed of having a cup of coffee is fabulous!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
poor quality
on June 26, 2022
Posted by: Anonymous
We have bought this machine and we have been through three units by now. We still having problems. The first one that we actually bought had the opening that opens freeze shut on us. Then the replacement comes in, gets stuck in descale mode. The second unit didn't brew a full selected amount either. Our logic behind these two issues is, the filter. "DO NOT" use the filter at all. The second replacement comes, our third unit, and now it doesn't puncture any k-pod properly at all. We are contacting Keurig yet again about this issue with this brewer and this time its about the multi-stream puncturing system. wishing and hoping for the best. Good luck with yours. DO NOT RECOMMEND BUYING THIS BREWER!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com