Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Joseph C
Verified Purchase:Yes
I was very happy with the purchase of my Keurig K Supreme plus. After approximately three months of usage the D scaling light started to blink, I followed the de-scaling instructions thoroughly. Halfway through the process the electronic display shut off and never returned. The coffee maker was no longer functioning in any capacity. After a quick call to customer service, and then asking me to perform a few simple steps they determined that a new replacement unit was warranted. I received that new coffee maker in a timely process and it has been working perfectly! We actually on five different Keurig coffee makers in my family and our businesses. We love the product and are extremely satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jefri71
Verified Purchase:Yes
Thanks for the replacement missed my K-Supreme now enjoying coffee again
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Adel
Verified Purchase:Yes
I bought the coffee maker two weeks ago but unfortunately it stopped operating after i took it with me overseas. I called the customer support and got it replaced. the coffee maker is excellent with multiple options.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JMCoffeeLover
Verified Purchase:Yes
This unit was a replacement for the one that died after only 6 months. I've run vinegar solution thru this new one a couple of times now and the coffee is still tainted with lousy plastic flavor. I regret not going with a K-Classic and falling for the new advanced "multistream" technology hype. Others may have a better experience than what I've got. Perhaps it might improve if I continue descaling and using it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Amos125
Verified Purchase:Yes
The process was easy, the call center tech I spoke with couldn’t have been more pleasant! Received the warranty replacement in about a week. Not bad, especially when a letter takes two weeks to deliver right now. Good experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Yogi22
Verified Purchase:Yes
I bought this coffee make for my wife and it stop brewing. When I contacted the service desk. We did some step to resolve the issue with no success
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sheeling
Verified Purchase:Yes
Our Keurig stopped working when we inserted a k-cup and it did not puncture the seal and we could not get it to reset. Keurig sent us a brand new one and the shipping label to send the broken one back. They are the best and I would not buy another brand.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LindaL
Verified Purchase:Yes
I am so happy with this coffee maker! It is just simply perfect! Added bonus? It’s BEAUTIFUL!!! So much beauty and power in a sleek design! Hands down….it’s much better than previous models. It makes my old one look HUGE and BULKY!
I would recommend this to a friend!
Written by a customer while visiting keurig.com