Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(5,759 Reviews)
Open Ratings Snapshot
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product. 
(
4,376 out of 5,398
)
Best Buy Privacy Policy
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
2 out of 5
2
Not Reliable
on June 18, 2021
Posted by: Zepee
Verified Purchase:Yes
I bought the K-Supreme and am now on my third coffee maker. When it works it is great, however, after a few months it stops working. I will say that the support staff at Keurig are excellent. They sent me out a replacement coffeemaker immediately each time.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Nice Controls
on June 19, 2021
Posted by: Will Jay1
Verified Purchase:Yes
First Keurig K Supreme Broke after 5 months. Keurig replaced it with no hassle. So far it works great. Great tasting.Coffee. Don’t forget to register.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Keurig replaced my case supreme plus!
on June 19, 2021
Posted by: Joseph C
Verified Purchase:Yes
I was very happy with the purchase of my Keurig K Supreme plus. After approximately three months of usage the D scaling light started to blink, I followed the de-scaling instructions thoroughly. Halfway through the process the electronic display shut off and never returned. The coffee maker was no longer functioning in any capacity. After a quick call to customer service, and then asking me to perform a few simple steps they determined that a new replacement unit was warranted. I received that new coffee maker in a timely process and it has been working perfectly! We actually on five different Keurig coffee makers in my family and our businesses. We love the product and are extremely satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great service replacement arrived promtley
on June 20, 2021
Posted by: jefri71
Verified Purchase:Yes
Thanks for the replacement missed my K-Supreme now enjoying coffee again
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Excellent Customer service
on June 21, 2021
Posted by: Adel
Verified Purchase:Yes
I bought the coffee maker two weeks ago but unfortunately it stopped operating after i took it with me overseas. I called the customer support and got it replaced. the coffee maker is excellent with multiple options.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Coffee Tastes Like Plastic
on June 21, 2021
Posted by: JMCoffeeLover
Verified Purchase:Yes
This unit was a replacement for the one that died after only 6 months. I've run vinegar solution thru this new one a couple of times now and the coffee is still tainted with lousy plastic flavor. I regret not going with a K-Classic and falling for the new advanced "multistream" technology hype. Others may have a better experience than what I've got. Perhaps it might improve if I continue descaling and using it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Quick replacement
on June 21, 2021
Posted by: Amos125
Verified Purchase:Yes
The process was easy, the call center tech I spoke with couldn’t have been more pleasant! Received the warranty replacement in about a week. Not bad, especially when a letter takes two weeks to deliver right now. Good experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Good customer Service
on June 22, 2021
Posted by: Yogi22
Verified Purchase:Yes
I bought this coffee make for my wife and it stop brewing. When I contacted the service desk. We did some step to resolve the issue with no success
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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