After calling the support number and speaking to someone about my issue with my Keurig K supreme I was very happy to find out it was still under warranty and I got a brand new one. The disco option on this new coffee maker is an issue. I had to look up a YouTube video to be able to actually do it. Very much a Keurig person I love my coffee maker and my k-cups.
we used our machine until it broke. a new one was sent out promply. all that was needed was a photo of the info on the bottom of the machine. customer service was very helpful.
The first one I purchased broke down on me after 3 months use. Keurig did replace it and I'm grateful for that. I did notice that this maker has a very slow drip. I also noticed coffee grinds in my cup after just a few uses.