Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: cin63
Verified Purchase:Yes
I was given the K-Supreme Plus as a housewarming gift. A few months later it stopped working. Kurieg replaced the coffee maker quickly and efficiently. I was so pleased with the service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: No nickname avail
Verified Purchase:Yes
I rec'd this original coffee maker as a Christmas gift this past December. However, as I was doing the Descale procedure it suddenly lost power and could not power back up. Keurig was kind enough to send a replacement along with 2 free boxed of K-cups for my trouble.
I really appreciate that.
I really appreciate that.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Franz
Verified Purchase:Yes
I bought the brewer about 15 months ago. I liked the features and the coffee it made. Then, after doing a descaling operation, as indicated by a message in the display, the "Descale" message would not go away. After contacting customer service, and determining that nothing would reset the message, the rep offered to replace the machine, even though it was beyond warranty. I received the replacement machine and it works great. Happy customer here.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Terrific brewer
on July 3, 2022
Posted by: Tedrow
This K-Supreme Plus is my 7th Keurig since they first came out, and all have been reliable. (I typically upgrade as new features come out - only one wore out over the years.) Very pleased with this Keurig, performance and features. The previous makers (particularly the K-select and the previous ‘pelican bill’ designs where your drop the pod in) were very hard to clean. I use a My K-cup, and the splatter inside the bottom of the hopper would be a real problem. I’d flush it with hot water, but the are many nooks and crannies where dried coffee would linger - and it’s hard to reach. This coffee maker is easy to clean and doesn’t have the problem at all. This machine also impresses me that it doesn’t need to ‘warm up’ the way the previous machines needed to - pop in a pod or My K-cup … and it’s ready to brew when you close the hopper. The pre-sets are useful, the reservoir is quite a bit larger, and the speed when brewing a strong, max hot 12-ounce cup is acceptable. The best Keurig yet.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 8, 2022
Thank you so much for your detailed review and feedback! We're very glad you're enjoying your new K-Supreme Plus coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: K McDonald
Verified Purchase:Yes
The Process was perfect. Love my machine
Thank you
Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BillyGee
Verified Purchase:Yes
I had an issue with the first unit but Keurig replaced it under warranty and gave me a bonus coffee sample for my troubles. I am very satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shawn63
Verified Purchase:Yes
I had another model that quit working and they extremely nice and sent a replacement and even did an upgrade!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Brewmister
Verified Purchase:Yes
I purchased this in October 2021. Approximately three months after purchase it began malfunctioning. Machine would brew but only about 2 oz per serving. Tried to descale multiple times using Keurig cleaning solution. Nothing worked. Finally called Keurig for help. Keurig agreed that it was malfunctioning and sent me a new k-supreme plus.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com