Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: dtfree
Verified Purchase:Yes
Had a problem with my machine and called Keurig as I have received good phone help addressing an issue with a previous unit. This one could not be resolved - fixed and they shipped me a brand new unit! Hassle free! Very impressed w/ the service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Domdegennaro g21
Verified Purchase:Yes
I bought my machine for a Christmas present and it stopped working in June. But Keurig replaced it in just2 days with a brand new machine.
All it took was just one phone call and I had anew machine without any cost not even shipping.
They are really a great company that went above and beyond .
All it took was just one phone call and I had anew machine without any cost not even shipping.
They are really a great company that went above and beyond .
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mrs I
Verified Purchase:Yes
I just hope it’s lasts like my very first one did because I love the Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: David T
Verified Purchase:Yes
Customer Care at Keurig has always been awesome for me. I’ve called for assistance before and customer service always was able to help right then. This time was no exception.
Thank you, Keurig for caring for your customers.
Thank you, Keurig for caring for your customers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: This machine sucks
Verified Purchase:Yes
This was a warranty replacement of incorrect type. It replaced a dual(full carrafe) type unit with a single unit. It worked for a couple of days and then suddenly quit pushing water out the main needle. It basically made brownish water while throwing water everywhere while brewing. I called customer service and it was determined that the unit should be replaced. I was put on hold and after several minutes, I was told someone from a different department would call 3 back at 3:30. That was 4 days ago. No one has called. VERY POOR CUSTOMER SERVICE AND QUALITY.
Fortunately my Nespresso machine works great. It is older that the Kurigg Company.
Fortunately my Nespresso machine works great. It is older that the Kurigg Company.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Riskmgr
Verified Purchase:Yes
Enhanced flavor and features make this a solid buy.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: French Roast Steve
Verified Purchase:Yes
Have been using Keurig coffee makers for many years (I think this is our 4th Keurig) and was visiting my son when I first saw this new incantation. Loved the coffee and the variable adjustments so couldn’t wait to get my own. Needless to say, I was not disappointed. Keep up the good work.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kevino
Verified Purchase:Yes
Correct was drawing power from the house when being used and eventually shorted out had to get it replaced. Had the call customer care about three times over the course of a week but finally got my replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com