Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: kadee
Verified Purchase:Yes
This is a warranty replacement for my original K-Supreme Plus Single Serve Coffee Maker which I loved until after 7 months it died. The replacement, which I feel must be a rebuild, has a noxious plastic smell and even makes the coffee / tea taste noxious. I have tried using the Keurig special cleaners and running unmeasurable amounts of water thru it but nothing takes the smell and odd taste away.
Written by a customer while visiting keurig.com
Posted by: dsken
Verified Purchase:Yes
I love this model of the Keurig and was broken hearted when it stopped working. But Keurig replaced it with an identical one, and I am more than happy with the results.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mr Peets
Verified Purchase:Yes
The multi-stream keurig lives up the the hype! The coffee tastes noticeably better than my previous model. Worth upgrading.
Written by a customer while visiting keurig.com
Posted by: ddcrz
Verified Purchase:Yes
Easy to set up and easy to use. Right out of the box, started right up and makes a great cup of coffee. We get to choose what coffee flavor we want each morning and, voila.
But, we went on vacation for 10 days and when we came back. it wouldn't start anymore. Had to call Keurig and they sent us a new one, then we had to send the other one back. All that was a big hassle but overall worth it. The new one works just as good as the first one did. Thanks Keurig! Oh, we got the Keurig Supreme Plus so we can make our cup of coffee stronger if needed, and choose from a wide variety of cup sizes. Glad we got the Supreme plus.
But, we went on vacation for 10 days and when we came back. it wouldn't start anymore. Had to call Keurig and they sent us a new one, then we had to send the other one back. All that was a big hassle but overall worth it. The new one works just as good as the first one did. Thanks Keurig! Oh, we got the Keurig Supreme Plus so we can make our cup of coffee stronger if needed, and choose from a wide variety of cup sizes. Glad we got the Supreme plus.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: mjdream
Verified Purchase:Yes
I bought this coffee maker and it stopped brewing after 6 months. I had kept the receipt where I bought it and all I had to do is send a picture of the receipt, brewer and serial number and they did not hesitate to replace it. Thank you so much for the warranty. The new one works great!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sgunde
Verified Purchase:Yes
Our K-Supreme quit working while under warranty, may have been operator error! However, the support team was great and promptly sent out a replacement unit. It’s working great. Very pleased with the service and speed!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: A631952888
Verified Purchase:Yes
Keurig is true to their work product , product development and commitment to customer satisfaction. We were unhappy with the first keurig supreme plus which was not performing as promised after 3 months. After walking us through a thorough walkthrough to determine the background to our problem, the product was promptly replaced and return paperwork issued to expedite the return process. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JCapp
Verified Purchase:Yes
Keurig reacted to the warranty replacement request the way that I wish more companies would behave. With responsibility, and the desire to maintain customer satisfaction. This in turn makes me want to recommend the product and company with full confidence.
I would recommend this to a friend!
Written by a customer while visiting keurig.com