Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Showrods
Verified Purchase:Yes
My coffee maker failed within the warranty period. It only took one phone call and some over-the-phone troubleshooting to determine that. Keurig agreed to replace and did. Just wish it could have been a bit faster, but overall, it was a positive experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
LOVE IT
on July 15, 2022
Posted by: Anonymous
It’s not just easy to use, we have such great results. We’ve had the machine for a month now and have noticed that it’s been great!
Written by a customer while visiting influenster.com
Posted by: Tipper64
Verified Purchase:Yes
Purchased the K supreme plus 6 months ago & it stopped working. The retailer wouldn't return, so thought I was out of luck. Keurig did have a 1 year warranty so it was replaced. Customer service was very easy to work with.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Java Tish
Verified Purchase:Yes
I owned my K-Supreme for almost a year. One morning it just stopped working. It literally went dead. I called the company and "no kidding" within a few days I had my replacement in the mail. They were great about the whole thing. I figured I was out of luck but they luckily did not think that way!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Died during descaling - don't buy this model!
on July 15, 2022
Posted by: SarahQ
I have always had a Keurig machine, and loved this one while it worked, but it died during its first descaling. I am going to the store tonight to buy a machine from a different brand - this machine was only a few months old. It was great while it lasted, but it was too expensive to last only a few months. There is a serious design flaw in this machine.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Egon
Verified Purchase:Yes
The machine makes a very good cup of coffee. The first one gave out after we tried to descale it when we were prompted to do so. A replacement under warranty was shipped pronto, and we hope it doesn't give up after the first descaling!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mimi of 5
Verified Purchase:Yes
My K-Supreme Plus completely died when I did its first descale. Yes, I read the manual and followed the instructions. I called Keurig and informed them about the problem, she tried to trouble shoot, but I had already done everything she suggested. She had a new Keurig mailed to me without any problem. It even arrived a couple days before it was expected.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love being able to adjust the strength of coffee
on July 15, 2022
Posted by: Cjg21
Verified Purchase:Yes
Just love this coffee maker. The ease of making a cup of coffee is great. I switched from tap water to purified water and the coffee is even better.
I would recommend this to a friend!
Written by a customer while visiting keurig.com