I love the ease of the water reservoir compared to a previous model I had. Coffee starts brewing right away. Only negative is the little bit of splash that comes out of the cup when it brews.
Love the features, does everything we want. However the layout is a bit awkward to place, due to the placement of the water reserve. Would much rather see it completely to the side, versus partially behind the unit, as it makes the entire unit stick out much from the wall.
We purchased this brewer last December, filled out the warranty, had a little trouble with it, contacted the company, and within a little more than a week we had our replacement. Great company to deal with. I won’t buy anything else but keurig!
My 7 month old coffee maker was replaced by Keurig recently. I provided the proof of purchase and was sent a new maker. Customer service met all my needs in a timely manner.
this is the 3rd coffee pot I am owning. the first one died 4 months after getting it as a gift for Christmas, the 2nd one died 3 months after I bought it. Now I have a new one and I am frankly afraid to use it I have owned Keurigs for years and never had any issues. I love Keurig. Not so sure about this pot though. The keurig people have been wonderful and supportive though!