Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: A631952888
Verified Purchase:Yes
Keurig is true to their work product , product development and commitment to customer satisfaction. We were unhappy with the first keurig supreme plus which was not performing as promised after 3 months. After walking us through a thorough walkthrough to determine the background to our problem, the product was promptly replaced and return paperwork issued to expedite the return process. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JCapp
Verified Purchase:Yes
Keurig reacted to the warranty replacement request the way that I wish more companies would behave. With responsibility, and the desire to maintain customer satisfaction. This in turn makes me want to recommend the product and company with full confidence.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Juliep
Verified Purchase:Yes
This is certainly a great upgrade from my previous machine.
Written by a customer while visiting keurig.com
Posted by: PaB99
Verified Purchase:Yes
Love the variety I can now make my coffee with and the ice coffee feature.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Chuey
Verified Purchase:Yes
I was probably on my 4th or fifth Kuerig. I would replace or upgrade to a newer version every so often. We love our Kuerig and use it every day. I had upgrade to a new one in December 2020. Light was on to descale. I descaled & after the process the light wouldn't shut off. I tried everything I could think of. I even unplugged & plugged back in. Nothing changed. I thought I would just let it go & ignore it. Later I decided to call Kuerig. Wow, I was so surprised when I explained what had happened she said ok I will send you a new today. I was able to ship the old one after I received the new one in the shipping box. I have never, ever had a such great experience with any product that went bad. Thank you for such great customer service. Jessica Mack
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gagne52
Verified Purchase:Yes
I’m very pleased how quick turn around was to replace my K-Supreme Plus
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ljette
Verified Purchase:Yes
I love the Keurig Supreme. You can set the strength and temperature easily. Good looking and less of a footprint on my small counter space. I would like to add that the customer service this company provides is excellent.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Boss Hog
Verified Purchase:Yes
First one I bought lasted 3 days. It was replaced with new one with warranty. So far the new one works great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com