Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Plumber65
Verified Purchase:Yes
Customer service was great, spoke with representative to go through trouble shooting steps. Process was quick!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Steve In Vegas
Verified Purchase:Yes
My Keurig stopped working 6 months after I got it. Customer service was great. The representative was very helpful and walked me through receiving a replacement. I loved the operation of my first one and received a new Keurig in less than a week no questions asked.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee Ern
Verified Purchase:Yes
K-Supreme Plus stopped working less than a year after purchase. Keurig sent a replacement brewer; no charge. It is working very well.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Deb33
Verified Purchase:Yes
I bought my keurig in Jan with issues in June. After discussing with keurig and trying different options, they replaced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
3rd time is a charm?? Replacement #2 on the way
on July 20, 2022
Posted by: LTM56
My first K-Supreme lasted 7 months my replacement lasted 3 months!! When it works, it makes great coffee -m the operative word is WHEN. 1st one smoked and stopped working - 2nd made 2 ounces of coffee no matter what setting and coffee grounds exploded all over the inside of the machine. (I've seen exact pictures on other reviews). I have to say that the customer service has been great - it's the product that stinks.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Breaks in 11 months every time
on July 20, 2022
Posted by: Cyndid
I love this machine, but it stopped working within 11 months of using it. I could smell that the motor was burnt. I see the wonderful reviews. I’ve replaced it twice already with warranty. I’m not having any luck with this machine. I love Keurig so this is unfortunate.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: G momma
Verified Purchase:Yes
I received my replacement coffee maker after repeated tries. The original only lasted 3 months, we will see how long this one last. Even with the temperature control, I still can't get hot coffee. It's already almost cold by the time it's finished until I get to my seat. I dislike having to microwave my coffee to drink. This coffee maker is no where as good as the one it replaced. I had that one 7 years and the coffee was set to 192 degrees. The best coffeemaker I've had from them.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: shopping queen
Verified Purchase:Yes
Keurig replaced my K Supreme Plus without any questions. Instructions were easy to follow.
I would recommend this to a friend!
Written by a customer while visiting keurig.com