Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
64oz Puts out 16oz
on July 25, 2022
Posted by: Staci P
I’ve had my Keurig for a year. All the sudden it stops spitting out the proper amount of coffee for whatever your selection is. It will put 2-4oz in your cup when you select 12, and 1-2oz when you select 8, etc. The machine tells you to descale. I’ve descaled it 3 times and each time a day later it’s back to its problems and telling you to descale again. I feel like it’s something in the computer of the machine that it can’t sensor how much water it’s pulling in, because when I go to descale it, it pulls the proper amount of water for that first descaling pull.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Add Water Message
on July 25, 2022
Posted by: Add Water Message
For those of you that have the Add Water message, which makes the unit totally inoperable, suggest that if you can get the Add Water message to reset or if you get a new water container that you do not, ever, remove the water container. I'm working on my second K-Supreme Plus C unit and my 3rd water container and by not taking out the water container it has worked fine. At least for the last 2 weeks. Keurig has a real quality control problem with almost 30% of the Reviews are 1 or 2 Stars. Not good.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5
love how it makes coffee with all different types
on July 25, 2022
Posted by: johnacurso
Verified Purchase:Yes
working great, thanks for the warranty replacement
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KCrock
Verified Purchase:Yes
I bought our first machine in November 2021 and it stopped working (would no longer power on) by July 2022. The replacement they sent stopped working 5 DAYS later (would brew 1oz and then shut down). I WILL NEVER BUY ANOTHER KEURIG AGAIN.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
2
Works great but descales won't stop
on July 24, 2022
Posted by: Martin33
I am on my third one of these. Each one tells me to descale. I follow the directions useing the descaleing solution and it would not stop saying descale. I tried distilled white vinegar and still says descaling. It should have a reset button after you descale it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Love it until it breaks
on July 24, 2022
Posted by: Rebecca8675309
Purchased my 1st one Dec 2021 lasted 3 months, received my replacement quickly from Keurig. The replacement lasted 3.5 months. Extremely disappointing for the money paid for this machine. I had a old cheap one that lasted years, and was still working when I made this purchase, but the Huge reservoir caught my attention on this one. But overall I don't think its worth the trouble. I wish I had old reliable cheapy back!!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: JDizzy
Verified Purchase:Yes
Descaled machine per instructions and machine would not turn on afterwards.
Notified customer service and machine was promptly replaced.
Notified customer service and machine was promptly replaced.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dave82
Verified Purchase:Yes
I received my Kuerig for Christmas and it quit working six months later. After calling customer support with no purchase receipt (it was a gift) a new replacement was shipped within a week. Great customer service!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com