Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Lyn22
Verified Purchase:Yes
Have used kuerig for years and love the supreme plus brewer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Dismal failure!
on May 20, 2021
Posted by: again
We received a replacement K Supreme because ours quit working. On April 15th you emailed me to thank me for the purchase. It is May 20th and the new K Supreme started flashing “descale” on Sunday. I spent all afternoon following the descale instructions on your solution. I cleansed for 16 cycles and finally it said add water. I did that and it appeared to work. My daughter made one cup of coffee and Tuesday morning it started flashing “descale”.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Gualu
Verified Purchase:Yes
My Keurig Supreme stopped working after the Descale process. I called and explained my situation to a representative. She was so sweet and did not hesitate to ship me a new machine. I got my new machine and it works great.
Thank you!!!!
Thank you!!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sheli
Verified Purchase:Yes
I waited several months to request a replacement after my Keurig suddenly quit working. My first attempt said there was a longer than usual wait, and I didn’t have time to waste. When I finally tried again, I was quickly helped. It took 2 tries to submit my proof of purchase, but had my replacement brewer in about a week once accepted. I love my brewer. I hope this one lasts.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Trixie24
Verified Purchase:Yes
I bought this almost a year ago this is my
Third replacement i hope keurig got it rite this time. Seems to have a lot of issues.
Third replacement i hope keurig got it rite this time. Seems to have a lot of issues.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: sad ryan
Verified Purchase:Yes
I bought this for my wife as a Christmas present. Since that time, we have been through 3 K Supreme Plus models ... and all have broken. I don't know what it is. Our previous Keurig worked for years in the same outlet. Our air fryer has no problem in the same outlet.
All of that said, I want to give my compliments to the Keurig Customer Support Team! Each time, the Supreme Plus has broken on us, they have sent us a new one. Quickly and without issue. This time, after 3 tries with the Supreme Plus, they are sending us the K-Elite. Hopefully it goes better. Regardless, I feel confident in buying with Keurig!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Longtime Bowns Fan
Verified Purchase:Yes
I had an issue with my k-cup and tried to figure out how to correct it by searching the internet and watching videos. That was done in error looking for a quick fix. After about an hour of trying have baked fix ideas. I finally called customer support, definitely should have done that first. The representative I spoke was very understanding and after answering a few questions he went straight into the troubleshooting. Within about 5 minutes he said it was in need of replacement and told me that they were shipping me a replacement. We had the machine for about 9 months and we use it quite a bit. They Keurig definitely stood behind their product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sam2
Verified Purchase:Yes
Recently received the K-Supreme Plus and thoroughly enjoy the extra brew options every morning
I would recommend this to a friend!
Written by a customer while visiting keurig.com