Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Hoticecoffee
Verified Purchase:Yes
I had my k-supreme plus for 3 months. I loved it! I like choosing temperature, brew size, strength and saving choices with the touch of a button. However, while descaling machine, it shut off and would not come back on. After all troubleshooting suggestions were tried, I was sent a warranty replacement. This one must be refurbished because it is very loud and it continues to make brewing noises well after the brew is complete. I no longer love this brewer.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: teach209
Verified Purchase:Yes
We received a new Keurig as a gift for Christmas last year. It began to show problems in May. I looked at the book that came with it and thought I would call and review my issues with the company. The process was a bit cumbersome with attaching picture of SSN and the actual coffee maker. I called again since I did not seem to upload the pictures correctly. I was told to take new pictures and try again. I received an email within a day that they would replace the maker with a new one and it would be shipped to my house. WOW! I am thankful!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
This is a great coffee machine, so easy to use.
on July 29, 2022
Posted by: Faify
Verified Purchase:Yes
I got this as a replacement from the company. Great customer service. Love how you can customize your drink and save your favorite brew. With the touch of one button your coffee is brewing. The heating element is excellent, makes a piping hot cup of coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lavora46
Verified Purchase:Yes
This is the best coffeemaker!! Only one con…12 oz size does not fill cup
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Alton55
Verified Purchase:Yes
The K-Supreme is a wonderful way to start my day. We had a problem with our first machine. All I did was call them snd they replaced it at no charge.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lindon
Verified Purchase:Yes
I want to praise and say thank you to a Letesha from
Your Massachusetts office. What a professional she was. I was so upset over many problems with high-tech pots, but she sent me the Keurig Supreme and we LOVE IT! It brews fast and extremely easy to use. Letesha went over and above common customer service. And only because of her professionalism my mind has been changed to continue to buy all and only your products.
Thank you to Letesha. You are the Best along with my new K-Supreme!!!
Linda
Your Massachusetts office. What a professional she was. I was so upset over many problems with high-tech pots, but she sent me the Keurig Supreme and we LOVE IT! It brews fast and extremely easy to use. Letesha went over and above common customer service. And only because of her professionalism my mind has been changed to continue to buy all and only your products.
Thank you to Letesha. You are the Best along with my new K-Supreme!!!
Linda
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Carrie0000000
Verified Purchase:Yes
I received this as a gift last Christmas. It stopped working. I was lucky that it was still under warranty to receive new one. Customer service was excellent. I received a new one in 3 days. It's under a new warranty for a year. We'll see. I haven't had much luck with Keurig machines.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: George 31
Verified Purchase:Yes
We bought this a year ago. Had an issue and Keurig sent us a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com