My new K-Supreme plus is wonderful! I honestly couldn’t be happier unless the coffee was intravenously hooked up lol . It’s fast , hot , strong and beautiful! I strongly recommend this product! The representative that helped me, I wish I could remember his name but, he was phenomenal. The man needs a raise. He listened to everything I had to say he honestly seemed like he understood and was compassionate to my feelings on the situation.
I like the addition of the handle on the water reservoir and that it holds more water. Once a K-cup is placed in the holder and you shut the lid. It starts brewing in approximately 5 seconds. It’s their best unit so far.
I bought my Keurig and was so pleased with the quality. Unfortunately I did run into an issue that was a total accident that caused my machine to stop working (I was within the one year warranty). So i called Keurig customer support and they were so kind. The told me how to trouble shoot and when that didn’t work they immediately agreed to send a new one. No muss no fuss. They made it so easy, I could not be happier with the customer service. My new one came within a week.
Bought this coffee maker a few months ago. Worked great for awhile but now it often does not make the coffee although it says it is "brewing." It will shut off normally after a few minutes but there is no coffee in the cup. Reservoir had plenty of water. And you can't lift the lid like the old type of machine and try again when there was only one hole in your K-cup.
I bought the K-Supreme Plus-C a couple of weeks ago for my wife (I don't drink coffee). She likes the features, such as the large water container, but thinks the coffee is too strong, set at the minimum strength setting. I can't adjust it , and can't find out how to contact someone about it.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 9, 2022
We're glad to hear that your wife is enjoying her new K-Supreme Plus Coffee Maker! If you have any questions or need any assistance, please reach out to our Consumer Care team at 866-901-2739, we are here to help!
Not very happy with Keurig coffee makers or company. This particular coffee maker splashes coffee all over my counter tops. I use a 16 oz cup. There is no reason this should happen.
I love my keurig home brewer! We had the classic keurig for several years and decided it was time to upgrade to a new model as ours was beginning to not brew as effectively. The new Supreme plus has a few new features like temperature and size settings and is a little more compact than our other one. I love my coffee super hot and this works to get me the perfect cup!
Written by a customer while visiting influenster.com