Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Customer Rating
1
Defective
on August 7, 2022
Posted by: jdawg
Yup, mine died too. Just like all the other reviewers here. At least mine lasted 6 months before it stopped. Obviously, Keruig has a quality problem with their components. So disappointing and frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: jnamccarthy
Verified Purchase:Yes
I recently had an issue with my K-Supreme Plus single serve coffee machine. I called customer service for assistance and they pleasantly offered to replace the malfunctioning machine. I have been pleased with the quality of the coffee and the ease of preparing a cup. The new machine works very nicely.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Presh
Verified Purchase:Yes
Process was quick & easy. Received replacement within 3 days. Completely satisfied
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
The Keurig Supreme is by far the best coffee maker I have ever owned. The features are great, but the taste is incredible. I'm a bit nervous that not even six months after purchase, the unit would not complete the descaling process and quit working. But thankfully, Keurig provides a one year warranty. The process was pretty easy and straightforward with just a minor hiccup trying to clarify what information and pic's needed to be submitted. My only reason for four stars.The representative I spoke with was very reassuring, knowledgeable, polite and helpful. From start to finish the process took about 10 to 15 minutes. Part of that was because I didn't have a Keurig account on-line, but the representative just created one for me. Perfect! The new unit would take 7-10 business days to arrive, instead it was on my doorstep in 2!! Wow! This unit also has a 1 year warranty. Additionally, I was told to keep the old unit for spare parts since my model was no longer being made. That saved me from having to blx it up and ship it back. That was a nice surprise. Thank you, Keurig, for such an amazing cup of coffee everyday and the excellent customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jack20
Verified Purchase:Yes
Very sleek… looks nice on the counter. And , of course, makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Frustrated coffee lover
Verified Purchase:Yes
Love my Keurig , but this particular model I have now replaced TWICE.. within a year of purchase or replacement, this last time I asked if they would not mind replacing it with a better one , but was told no.. that’s fine but with the way things are going .. Keurig will be replacing it each year!!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: PK AZ
Verified Purchase:Yes
I want to thank the Keurig company for their prompt and courteous service in regards to the warranty of my Keurig K Supreme coffee maker they made my experience so wonderful. They really stand behind their product and it is so nice to see now a days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Taunya
Verified Purchase:Yes
We really love this coffee maker! It's quick and easy to use and clean. Perfect for people on the go all the time. We can choose whatever type of coffee each of us likes without a bunch going to waste. Awesome purchase and very pleased with it!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 11, 2022
We're delighted to hear that you are all enjoying your K-Supreme Plus coffee maker. Thank you for having us a part of your family. Happy brewing!
Written by a customer while visiting keurig.com