Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Cbrbb
Verified Purchase:Yes
I bought the keurig seven months ago. It started saying descale about 3 weeks in. I followed the directions and descaled multiple times, but it continued to say descale. I ignored it and continued to use the keurig. It started giving less than the amount requested and then started making a funny sound, like a pump failure. Customer service, after going thru multiple, multiple descalings on the phone- using 6 descale pods & 2 bottles of keurig cleaner, said they would send a replacement machine. Exactly 2 days after receiving the new machine, the old keurig had no power at all. I appreciated the new keurig and I really like this model. I currently have 3 other keurigs. I hope they have better longevity.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RCAB
Verified Purchase:Yes
Very good machine and Keurig support is simply outstanding.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Maggies coffee
Verified Purchase:Yes
Received my Keurig for a Christmas gift and it broke down not sure what happened called customer service after about a 10 minute phone call everything was taken care of and I had a replacement sent to me within 10 days and the machine works great, good coffee and great customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MBasko
Verified Purchase:Yes
3 months after I purchased it, it gave out after trying to clean it. They replaced it no problem in 3 weeks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rach76
Verified Purchase:Yes
I was super sad when my K-Supreme Plus just died on my all of the sudden. I had only had it for 2 months. They made it very easy to get a new one with no additional cost to me.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: petethekiller
Verified Purchase:Yes
Purchased a few months back. Went on vacay and unplugged unit, when we returned it would not work.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jim9
Verified Purchase:Yes
Got as a gift this was a warranty replacement so far so good
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coal
Verified Purchase:Yes
My first one lasted a few months and then quit working. Still under warranty Keurig sent me a new one
I would recommend this to a friend!
Written by a customer while visiting keurig.com