Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Roe007
Verified Purchase:Yes
We’ll I needed another one.
So far it’s doing quite well, coffee comes out pretty good.
Nice features & the water is hot.
So far it’s doing quite well, coffee comes out pretty good.
Nice features & the water is hot.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, May 19, 2022
Thank you for your review and feedback! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Bumbleshoot
Verified Purchase:Yes
I also love the feature of having 3 buttons for settings….#1 is for ME, and #2 & 3 are for my friends!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 15, 2023
We're so glad you are loving the customizable options on your new K-Supreme Plus coffee maker! Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: AuroraB
Verified Purchase:Yes
I love the K-Supreme Plus with the new MultiStream technology and slim concept even with the 78 oz water reservoir. I use the shot mode to make espresso with Cafe Bustelo and love it, and the other options to make regular coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 3, 2024
Thank you so much for reviewing your K-Supreme Plus coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Caz Yankee
Verified Purchase:Yes
I like the streamlined look of this Keurig model. Looks attractive and does not take a lot of space on then counter.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 5, 2024
Hi, thank you for sharing your feedback on the design of your new K-Supreme Plus coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: so do you really want my
Verified Purchase:Yes
We have had 3 of these coffee makers over 6 years. After a couple of years there computer seems to have a melt down with flashing lites and no coffee making. This machine was not made for the long haul. we are only a family of two. We like the machine if it would only last. The 20% discount offered by Keurig was still more expensive than there sale price. Am I a fool to continue buying this product? We will see this could be the last one, if it don.t last 5 years.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, November 4, 2024
Thank you for taking the time to share your review and feedback. We are sorry to hear about the issues you have faced with your coffee makers. If you ever experience an issue with any of our products, we recommend reaching out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Could’ve been made better It stops me stream. It doesn’t do its job. I’m not impressed.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
3
Need help!
on August 23, 2020
Posted by: Kcupkaren
I received my K Supreme plus free as part of a review program. Got it set up up easily, did the initial rinse cycle, put in the included water filter (I also have a filter on my faucet). After brewing only 4, 8oz. cups the descale notice started flashing & only 2 oz. brewed. I ran 2 full reservoirs of white vinegar & water through (I do not like using chemicals) & 2 reservoirs to rinse. It now brews full, great tasting 10 oz. cups but still flashes descale. I even unplugged the unit thinking this would reset it somehow. White vinegar thoroughly cleans standard coffee makers very well. What can I try next?
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 24, 2020
That's not what we would hope to hear. Our Customer Care team will be happy to help with this. Someone from our team will be reaching out to you via email to offer assistance.
Written by a customer while visiting keurig.com
Customer Rating
2
Less than impressed
on September 4, 2020
Posted by: emilyC
We have now had this keurig for 6 days. While this model looks nice, it’s splashing (hot) coffee all over our counter and the back of the coffee maker each time we make a cup. I don’t even stand up next to it because hot droplets are splashing from the dispenser itself and also splashing out of the coffee cup. (We use regular sized and over sized cups and it happens with both.)
Also, if I want to make just hot water (for tea), I have to run a first cup of hot water to get all of the coffee grounds out of the dispenser. I did not have this problem with our previous model (that we had for 2 years before it just stopped working one day) where you could choose an actual hot water button.
Pros- temp control, saves up to 3 person settings, and it looks nice.
Cons- splashes hot coffee/water over the counter during each use. For me, this factor alone outweighs the pros.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 9, 2020
Hi Emily, we appreciate hearing your feedback on the new K-Supreme Plus coffee maker. We certainly wouldn't expect this from one of our brewers. Our Customer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com