Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Morning Drinker
Verified Purchase:Yes
My K-Supreme Plus stopped working during a descaling process. I contacted customer service explained & what happened. I was given clear instructions on how to submit my claim for a replacement. My new "replacement" K Supreme Plus was delivered in 3 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DGPR
Verified Purchase:Yes
This replacement will be the third coffee maker this year. Two were defective. Very frustrating to go through this. I was following the Keurig descaling instructions exactly as directed and the coffee makers completely died. I loved the coffee maker when it was working.
loved the
loved the
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: PRS17
Verified Purchase:Yes
My Keurig died when I got home from vacation.
Called the company, they replaced it, since it was under warranty, in 2 days!!
Love my coffee from my Keurig
Called the company, they replaced it, since it was under warranty, in 2 days!!
Love my coffee from my Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jacci E
Verified Purchase:Yes
Sent a email to explain my problem and everything was taken care of right that moment. Replacement on the way and no hassle. Good to see customer service is still relevant eith some companies.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bill07
Verified Purchase:Yes
This is not the first time The Keurig Company has provided 5 star customer support. Their representatives are always helpful and always resolve your problem. They go above and beyond to treat their loyal customers with kind timely support.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: 8isGreat
Verified Purchase:Yes
This was a warranty replacement. Excellent service and a fast turnaround for a device that I use everyday.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mac2
Verified Purchase:Yes
My Supreme coffee maker was. 2months old and I had a problem with descaling. I contact ed customer service and it was promptly resolved. My new Keurig arrived in 3 days. Very satisfied with their product and warranty. Thank you, I appreciate your attention.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Within a month I purchased two of the same coffee makers. Within about 6 months they both went dead, as if no power. I contacted customer care, followed their requirements and Within a little more than a week had two brand new units. Amazing service
I would recommend this to a friend!
Written by a customer while visiting keurig.com