Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
257
1 Star
589
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: Ph625
Verified Purchase:Yes
My Supreme plus just up and died one day. I called in and my customer service representative was very sympathetic and with just a few simple questions my new machine was on its way. Absolutely no hassle or loopholes. I'm very happy with this company.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dave47
Verified Purchase:Yes
We are on our 3rd or 4th maker that each one after about 6-7 weeks starts blinking the “descale” light and upon calling the costumer help center they send us a now machine. ???
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DSteck
Verified Purchase:Yes
I purchased the newest Keurig and unfortunately, it died within 3 months. Customer service was friendly and very professional. I was mailed a new machine and so far it works perfect! Really hoping whatever the main malfunction was, doesn't happen to this one!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CrappyProduct
Verified Purchase:Yes
Even though I find the K-Supreme adequate in brewing coffee I am disappointed in two important aspects of Keurig. First, my first K-Supreme brewer failed after only three months of three cups a day usage. A poor experience in product quality. Second, it was a major inconvenience in making an adjustment - requiring multiple phone calls and emails. If Keurig is going to market a product of such poor quality it should at least make adjustments easier. When there is an alternative to K-Cup brewers by another manufacturer I will opt to choose it over Keurig.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: MTricia77
Verified Purchase:Yes
Had to return 3 from the place I purchased it. Keurig sent me one from them. Huge difference! The water signal goes off much sooner than the other brewers and it makes more coffee per cup! Love this maker!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: EdgarC
Verified Purchase:Yes
Finally I can enjoy my coffee without any troubles.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JavaPDX
Verified Purchase:Yes
When my new Keurig K-Supreme Plus died after 3 months of service, I called Keurig and they had a new unit out to me within a day! That's what I call customer service!! The K-Supreme makes a great cup of coffee and I'm glad mine is back brewing on my countertop.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BillS1079
Verified Purchase:Yes
In one months time we have called customer support two times and are on our third machine. The first one just stopped working after 2 weeks of use. The second one was defective out of the box and had no hot water. The third one we’ve had for a week and so far, so good but we have t been off to a great start. Pros: the sleek modern design and the customer service reps have all been amazing. Cons: we are on our third machine in a month…it’s obviously cheaply made (but not cheap to buy).
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com