Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: RiverDog
Verified Purchase:Yes
I pick up this coffee maker K-Supreme Plus Single Serve Coffee Maker, I like the way it works and now quit it is. It's great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Perfect machine have in your kitchen or your coffe
on August 21, 2022
Posted by: Happy Pete
Verified Purchase:Yes
The K Supreme plus is an excellent machine I have received one for Christmas and just recently in August we had a problem and we called Keurig and with a few procedural items we had another one back in our house in 3 days and I'm happy to say we're enjoying it immensely
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffeelover62
Verified Purchase:Yes
Love the versatility-hot coffee, iced coffee, various strengths and temps. Brews instantly, couldn’t ask for more!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
We just love hearing this! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: craigmw
Verified Purchase:Yes
After about 5 months of enjoyable use, I heard a "pop" sound, followed by an electrical burn-type smell. After that, it would not turn on. I reached out to Keurig by phone, with no wait time, and after a 10-15 minute conversation with the first person who answered the phone, I had a replacement on the way and in my hands within a week. I use it 3-4 times/day and really like it. Primarily just brew black coffee with an occasional iced coffee here and there. I highly suggest this brewer and am impressed with the great warranty support. Four stars simply because it failed after only five months. Five stars if it wouldn't have broken.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lori Mck
Verified Purchase:Yes
Easy set up. Fantastic cup of coffee. I don’t how much the extra holes make the coffee so smooth.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, August 30, 2022
We're delighted to hear that you are enjoying your K-Supreme Plus coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Samo1
Verified Purchase:Yes
I had a Keurig Supreme Plus that would stop working after an add water indication. Made the call to support and was surprised by the support I received. It was a process but the more info you can supply makes the difference. I could not have ask for a more professional result. Great service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DanD
Verified Purchase:Yes
Bought a Keurig K-Supreme nine months ago and one morning it just would not turn on to brew a cup of coffee. Called the customer service number and talked with a representative and explained the situation. The rep quickly determined that the unit was inoperable and would need to replace. I received an email within a few minutes explaining the process of sending photos of the unit. Within a few days a new Keurig Supreme coffee maker was at my door. All is well now that I have my coffee in the morning. Customer Service Experience Was Outstanding! Highly Recommend Keurig Products!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Great until descaling- worked almost 3 months
on August 20, 2022
Posted by: Still disappointed
Second disastrous Keurig coffeemaker purchase this year. Worked fine until the descale light came on and I stupidly descaled it. Now it will not even turn on. What is up with the new Keurig coffeemakers? The old school ones worked for years, not months.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 31, 2022
Let's get you some help with your coffee maker. Please call 866-901-2739 to get started.
Written by a customer while visiting keurig.com