Customer reviews from keurig.com
Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Average customer rating
4.3
(5,759 Reviews)
Rating breakdown 5,759 reviews
5 Stars
4,032
4 Stars
586
3 Stars
295
2 Stars
258
1 Star
588
81%of customers recommend this product.
(
4,376 out of
5,398)
Customer Reviews for Keurig - Refurbished Excellent - K-Supreme Plus Coffee Maker - Stainless Steel
Posted by: nartolachi01
Verified Purchase:Yes
I got this as a replacement and I lime the quick and easy to use features
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Shel2021
Verified Purchase:Yes
This was a replacement for one I bought 4 months ago. I really like this model it’s fast and works well for our families needs
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: ziva9
Verified Purchase:Yes
Great coffee every time! Nice looking/size coffee maker
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: HappyKawfeeMan
Verified Purchase:Yes
Bought my k-supreme plus in December. Love everything about it - quiet operation, small footprint, solid build quality, even the programming options that I initially thought were a marketing gimmick ended up being a big hit fir the family. Unfortunately in March the power module just died. I’ve owned (and own) at least six Keurig’s since they first hit the market (we were early adopters who received a free machine during a marketing blitz), never had a serious issue before so notching this up to a bad egg. It’s happens. Called customer support, had a great experience (wish I could recall the fellows name) and in 10 minutes had a replacement on the way. Arrived within four days and i couldn’t be happier. Greet machine. Great support. Thank you keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
Works good but only lasts for 2-3 months
on April 23, 2021
Posted by: Tony U
Bought in November 2020 it stopped working in 3 months got a replacement that one worked for 2 months now on my third one. I just hope that it lasts for a year but that might be expecting too much from Keurig
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 26, 2021
Hi Tony,
Thank you for your review. We're sorry to hear that you're disappointed in your purchase of your Coffee Maker. That’s certainly not the experience we wanted you to have. We would love to find a resolution that suits your needs. If you are willing to give us another chance to assist you, please contact our Consumer Care team at 866-901-2739.
Thank you for your review. We're sorry to hear that you're disappointed in your purchase of your Coffee Maker. That’s certainly not the experience we wanted you to have. We would love to find a resolution that suits your needs. If you are willing to give us another chance to assist you, please contact our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Calq8r
Verified Purchase:Yes
When my K cup supreme Plus machine stopped dispensing the correct amouts, I called the company. After going through a troubleshooting routine that didn't fix the issue, they immediately sent me a replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JaguarsFan
Verified Purchase:Yes
Thank you for taking care of my defective coffee maker by sending me another new one which is working beautifully.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Eagleye
Verified Purchase:Yes
I replaced another smaller unit six months ago with this unit. I liked the larger reservoir with this one, and it looks better. Last week it died for no reason, I was bummed. Called customer service, provided purchase information and they sent me a new one. Received it three days later, AWESOME customer service. Would highly recommend this product even though the first one died. It has a number of options I didn’t know I needed. You will be satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com