We were sent a replacement for our original K-Supreme Plus due to a malfunction of the descaling signaling device. It was a prompt replacement and we are so happy to have this brand again functioning properly.
I love my new Keurig K-Supreme Plus Single Serve Coffee Maker because of the special features. All I have to do is hit one button and brew and I get my coffee the way I like it, strong and extra hot.
Bought in October and killed it in first cleaning!! I was very happy with the replacement speed. What I don’t like is how slow it drips into the cup. First Keurig was great. (One before Supreme plus). I like the large reservoir. Wonder why they didn’t want broken one back unless it’s a known issue for descaling
So I had bought, the old one. But for some reason it broke and I have to return it. The company has sent another one for me and it has been working great for me. Although I’ve been waiting to send the old one back, but they haven’t responded. I do notice that this company has a lot of the faulty. So just be very careful.